Hôtel spa à Sapporo

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

A Magical Hokkido Escape-The Absolute Highlight of My Trip. Returning to Hokkido after nearly a decade, we stayed at serveral properties, but this hotel was the most impressive stay of my 10-day journey. It was truly the magical experience I've been waiting for. Hightlights of the Stay: Warm Welcome: Greeted with humble Japanese smiles and genuine hospitality, followed by a choice of sparkling wine-a truly sophisticated start. The Room: With only 23 suites, it feels very private. The room was spacious and clean, featuring traditional tatami and a private in-room onsen. Opening the window to breath in the crisp winter air while soaking and watching the snowfal was pure bliss. Atmosphere and Facilities: the common areas include a cozy fireplace, a library, and a terrace overlooking the waterfront where the lake meets the river. Complimentary coffee and drinks are available thougtout the day. There is also a full spa on-site. Service and Logistics: World-class service from a very polite team. Free reserved parking is provided. Note on Location: While it's not in a walking-distance area during winter, the hotel is a destination in itself. You can easily spend the whole day relaxing here without wanting to leave. We'll definitely be back to experience this beauty in other seasons. A huge thank you to the staff for such an unforgettable stay! Exceptional Dining: The fine-dining meals feature premium local ingredients; the Monkfish (Anko) was particularly outstanding and delicious. I loved the open kitcheck where you can see the chefs' craftsmanship. They even provide thoughtful late-night snacks like Japanese sweets and warm soup.

The hotel is short distance away from the major sightseeing spots at jozankei, but still walkable distance. That allows a tranquil and relaxing environment which you can truly enjoy the stay and immerse yourself into the nature. The resort is beautiful and room is super spacious. The buffet is wonderful. All the food are very fresh which make you feel very healthy. The onsen are nice. However, I found the temperature of outdoor bath too high. I feel recharged after the stay, both physically and mentally.

Je ne peux pas recommander cet hôtel assez – c'était l'un des points de vue de notre voyage Hokkaido! Le service de bus gratuit à la gare Sapporo et de la gare Sapporo (en deux façons) a fait tout si pratique. Ne vous inquiétez pas pour les taxis ou les transports publics après un long jour – juste sauter et relaxer. Super pensé et nous a sauvé beaucoup de malaise. La décoration est magnifiquement traditionnelle japonaise – penser élégant tatami chambres, écrans de shoja, et cette authentique ryokan vibe. La qualité de l'eau est excellente, les installations sont propres et bien entretenues, et les vues (notamment la baignoire extérieure) sont incroyables – si relaxantes après avoir exploré la zone de Sapporo ou Jozankei. L'une des meilleures expériences que j'ai eues. Le petit déjeuner buffet est un vrai traitement : les ingrédients frais Hokkaido brillent, avec des merveilleux (uni, saumon, poisson sashimi), des légumes locaux et des plats de haute qualité. Ils offrent même un service de vin chaud gratuit et de vin spécieux dans les soirées – un si joli touche! Nous avons vraiment aimé s'évanouir pendant le désir. Honnêtement, je ne peux pas dire assez de bonnes choses. Grand valeur, ambiance authentique, onsen de haut-notch, et extras pensants. Très recommandé! 🌸♨️

L'hôtel dispose d'un service de prise en charge en bus à Sapporo, ce qui est très pratique. Le plus gros point fort est qu'il est très pratique de manger et de boire à l'hôtel, qui est gratuit. L'aire de repos est tellement confortable après avoir pris un bain, et il y a de nombreuses sources chaudes pour se baigner. Bref, je devrais rester un jour de plus. .

⭐⭐⭐⭐⭐ Grand prix pour l'argent et les chambres spacieuses! Il est très facile de trouver, juste une promenade rapide à 2 entrées après la sortie de la gare JR. La chambre était beaucoup plus spacieuse que les hôtels japonais typiques, ce qui était une merveilleuse surprise. Tout était exceptionnellement propre et l'expérience globale était fantastique. Il offre une excellente valeur pour l'argent (prix élevé). Nous avons eu un séjour très heureux et confortable ici !

Nous avons séjourné ici 7 nuits, ce qui est un peu long pour Sapporo. Cependant, le temps étant exécrable avec d'importantes chutes de neige, nous avons apprécié notre séjour à l'hôtel malgré la neige. Le petit-déjeuner est excellent et nous l'attendions avec impatience chaque matin, car il propose une grande variété de plats, de quoi toujours trouver son bonheur. Tout le personnel est très aimable et accueillant, en particulier les deux chefs expérimentés qui préparent les ramen et les omelettes. Nous avions également inclus l'accès au spa dans le prix de notre chambre, ce qui nous a permis de profiter d'un agréable moment de détente chaque soir (même s'il ne s'agit pas d'une source thermale). En face de l'hôtel se trouve un petit centre commercial, BIVI, avec de bons restaurants, un café sympathique (Gentle Bagel) et une supérette. Même les jours de fortes chutes de neige, on peut s'y divertir sans problème. Le bâtiment B1 propose un service de blanchisserie très pratique à des prix raisonnables. Si votre budget le permet, vous pouvez opter pour la formule chambre seule (sans petit-déjeuner ni spa), qui est très avantageuse et que nous recommandons vivement.

Nous restons toujours dans le Dormy Inn si nous voyageons au Japon. Nous aimons le ron, la crème glacée gratuite et le bramen de la chair comme souper chaque nuit. Le petit déjeuner est étonnant, certainement la valeur du prix que vous avez payé. Dans l'ensemble, nous l'aimerons et nous allons certainement revoir.

L'hôtel est neuf et propre. La chambre est spacieuse. J'ai adoré le bain chaud. Bien qu'un peu éloigné de la gare, on peut s'y rendre à pied. Il est par ailleurs proche du parc Odori. On trouve également des restaurants à environ 10 minutes à pied. Dans l'ensemble, c'est plutôt bien.

Lors de votre séjour, vous pouvez utiliser gratuitement la source chaude et la piscine ! Cependant, l'emplacement est loin de Sapporo, à 40 minutes en navette. Cependant, je peux passer un moment tranquille... J'apprécierais que vous puissiez augmenter un peu plus le nombre de navettes.