Hôtels Thermaux à Sydney

La chambre était très petite. L'hôtel est très bien situé, avec le métro et le quartier commerçant en bas. Il est très proche des attractions touristiques et très pratique pour voyager. L’inconvénient est que la cuvette des toilettes semble sale avec des taches noires dessus. Le sèche-cheveux était vieux et usé. Il tombe quand on le branche, il faut le tenir à la main pour le souffler ! Il semblait que les sachets de thé n'avaient pas été changés depuis longtemps et que le café déchiré était toujours dans la boîte. J'étais très mécontente !

The hotel is easily accessible from the train station (as it is a slight downhill). The staff, from being met with a wide smile by the concierge to the check-in staff, are friendly, professional and just a joy to interact with. The rooms are well appointed, bathrooms absolutely spotless and the bed was very comfortable. Breakfast is good, but very few Asian options available. It should be noted that Google maps is not truthful about the fact this part of Sydney is ”mostly flat”... so walking shoes are a MUST as the hotel is so very close to a number of wonderful places to see, explore and enjoy a meal.

The hotel was clean and tidy, and the breakfast was okay, though the menu never changed. Nice :) The room was spacious, with a short walk to Coles and the train station. Skipping housekeeping earned us $10 F&B credits for 2 cups of coffee. The balcony was handy for drying clothes. The hotel would be perfect if it had a washer for laundry. We initially planned to cook in the kitchen, but the nearby food was too delicious to skip, so we ended up not cooking. No water was provided, and toothbrushes were available upon request. Bathtub was great. 2 rollaway beds provided with 2 pillows on each bed.

We were greeted by a very friendly asian man receptionist even if we arrived too early. We had marvelous time following his suggestion to look around close market. The hotel is very luxurious & clean. Located close to all the great attractions as well as the airport. Especially, the fast checkout option was very convenient. Wish they had postcards with historic information about this hotel and if I could have sent postcards to my family back in Korea since this hotel is a historic place(post office building). I'm looking forward to coming back to Sydney and staying here again and exploring other branches around the world.

Had a twin room with family. The hotel is quite disjointed with 2 lobbies. Very busy street to navigate in a vehicle and expensive valet. Multiple times we called the central service line to only have it ring out. When the phone was answered it took (in some cases) hours and repeated follow up to get 1 extra towel. Also we had to request larger doona's because the ones on the twin bed only just covers the top of the bed so as soon as you put two people in it, its not large enough t cover you. Concierge on checkout was hopeless. He didn't bring a trolley to help with luggage, then my wife and son manhandled the remaining luggage. I had asked for our car to be brought up and after waiting for 15 mins we were told it would be another 30-40 and would we be happy to tbe escorted to the parking garage? That was actually the most convenient in the end. Overall would not stay again or recommend.

Cet hôtel Sofitel bénéficie d'un excellent emplacement, avec des transports très pratiques. Il se trouve juste à la limite de Darling Harbour et est très pratique pour manger et faire du shopping. Le personnel de la réception est compétent, l'enregistrement est très rapide et le départ est également très pratique. La chambre avait une vue magnifique, était très spacieuse et la décoration intérieure était décontractée et élégante. La vue depuis les étages intermédiaire et supérieur est très large. Avec les fenêtres fermées la nuit, c'était très calme, confortable pour dormir et la literie était également très confortable. Le matelas et les oreillers étaient moyennement mous et durs et l'expérience était bonne. La disposition du hall de l'hôtel vous fait vous sentir très à l'aise. Il existe de nombreuses sortes de petit-déjeuner.

My first review on Trip and I don't usually bother to write reviews - shows you how much the hotel impressed me. We stayed for 1 night in Capella Sydney as a family of 3. The hotel facilities were absolutely amazing, decor was gorgeous and food options at Aperture and Brasserie were awesome. However, I won't dwell on these too much as I'm sure when you booked into a Capella brand hotel, you will already assume this as a given right? One highlight in terms of facilities though, was The Living Room, which is assessible to all guests staying in the hotel. It had beverages, snacks, comfy sofas and 6 star service. We spent so much time there chilling with our son and in the end it really became ”our living room”. Enough of that, let me move on to the service which blew our minds. I'll give you a few examples and hopefully you can see why I feel it would be criminal for me not to write a review. 1. On arrival when we got out of our car and the porters were helping us with our luggage, somehow they addressed me by name. Maybe it's because they saw I had a 2 year old and I was the only guest checking in that day with a small child. Still, I was super impressed. I've only experienced this previously at Aman hotels. 2. Upon checking in, Sophie (I hope I got your name right!) was super helpful and cheerful. When she saw my young son, she also proactively asked if we needed a later check out and if our son needed to nap. She immediately offered to give us 2pm late check out. However, having told her our son actually takes his nap at 2pm, she told us to come back and check with the front desk the next day and they can extend it till 4pm. Remember, I didn't request this, she did this completely out of her own initiative. 3. We didn't book dinner and Sophie referred us to Madiha of the Cultural team. Madiha took note of all our requirements, including the need for the restaurant to be 2 year old friendly, and within 15 mins emailed me a full list of restaurants and their menus for me to choose from while she also served us drinks and snacks at the living room. We eventually picked an Italian restaurant and she made the reservation for us. Fyi, it was scrumptious. 4. After breakfast, we were walking around the lobby and my son walked past the cakeshop and saw a raspberry tart. He really wanted it but I told him we just had breakfast. Ton (?)(I hope I got your name right, the Thai gentleman with a love for cars), the manager came up and said ”you can have the tart for free! It's on the house!”. I was stunned. He also spent so much time talking to my son and showing him pictures of cars, unbelievable. Shout out also to Matthew (uncle Hao Jun) for being so warm and hospitable to us. Honestly we were feeling so sad leaving the hotel as everyone felt like friends and family to us. One thing is for sure though, we will be back. Absolutely flawless service, kudos to the Capella Sydney team!

Great location and good amenities but could be cleaner and the room feels dated and the room smelt stale without adequate AC. The view was nice though.

Au-delà des attentes, ce genre de prix vous permet de vivre à côté du Harbour Bridge et de l'Opéra de Sydney. C'est vraiment beaucoup plus rentable qu'en Chine. La suite avec vue sur le port est incomparable. Le seul inconvénient est qu'il y a des klaxons des navires de croisière internationaux le matin. C’était fini en quelques secondes seulement, et ce fut toute une expérience.

Emplacement idéal. La chambre est propre et bien équipée. C'est un bon choix pour Sydney. J'espère que la propreté de la pièce pourra être améliorée. Il y a des insectes morts dans la pièce et la surface du canapé est un peu sale, mais c'est compréhensible.