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Imperial Suites Serviced Apartment
4/567 Commentaires

Imperial Suites Serviced Apartment

Kuching|À 2.35km de la Mount Singai
A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

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Koptel Budget Hotel
3.4/563 Commentaires
La chambre est belle mais peut être encore améliorée. Elle me semble évidemment incomplète. Qu'est-ce qui se passe avec les aveugles au lieu de parcs? Parcs rendra la chambre plus vibrant et élégant. La chambre est très confortable, très confortable et très confortable. Je me demande donc pour quoi il s'agit, mais j'aime l'idée de vous ferner les vêtements au niveau 2 et de vous sécher les cheveux au niveau 1 en dehors de la chambre. La chasse à la nourriture était facile, car il y avait de nombreux cafés/restaurants à proximité, mais le point faible est un peu loin de la ville.
1Acs Residence
4.4/52 Commentaires
L'emplacement est relativement éloigné et il n'y a rien à manger autour. C'est pas cher et il y a une place pour se garer.
Song Service Apartment Formerly Known As Jinhold Service Apartment
4.1/569 Commentaires
Location très confortable. Distance à pied à tous les restaurants, centres de restauration et biens. Bons chambres avec spacieux appartements. Vous pouvez cuisiner et manger si vous voulez. Fourniture de réfrigérateur, vaisseaux de cuisine et cuisine électrique.
Mega Inn
3.8/525 Commentaires
Nearby the hotel, there’s food court, laundry and emart supermarket. It’s quite convenient and not too far from Vivacity mall, galacity etc which get car to there only need around 5 mins. Hotel provide free shuttle to and from Borneo Medical Centre. The bad side is that tv only have TV 1,2,3 which no mandarin channel at all. Besides, we only can get a card for room. The hot water for shower is not very good functioning, not warm / hot enough. Other than these, everything is good!
Viva Hotel Kuching
4.7/54 Commentaires
Le restaurant est très confortable et confortable.
56 Hotel
4.3/5216 Commentaires
All is okay however the breakfast meals are a bit mundane. The facilities are sufficient and the room is neat.

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