I stayed here in April 23 for 3 nights. Good: 1. Hotel (Or medium/high range hostel) location: Very near the Salzsburg HBF if you wish to have one near the HBF. There are other hotels around there with same distance to HBF also. 2. Cleanliness: Hotel room and internal area cleanliness is good. 3. Hotel staff: Generally friendly upfront.... Not so good/Bad: 1. Room amenities: No kettle and cups in room or coffee/tea. To get hot water only, you need to go down to the hotel recept/dining area to get (bring your own coffee/tea). The hotel staff say this is for ECO reason..... 2. Water refilling at the recept/dining area: Signs were around that you could go to the recept/dining room to refill your own bottle for water. I did this during my 3 nights stay BUT was constantly reminded that i could just drink off the tap water and that the tap water and water from their bar counter machine is the same. The staff were very free at all times when i asked for the refill of water. When i told them the water from the tap is not cold, the staff just said, ”oh, you just turn the tap to the right most cold part and let the water run for TWO minutes and it will be cold”. I scratched my head, is that ECO? To leave drinkable water running for 2 minutes every time you want some cold water. Imagine the all the guests in the room was doing that every time they want a cup/bottle of cold water....what a waste and certainly i feel is not ECO at all. This does not augur well for their no kettle = ECO statement. And, why have the signs of refilling the water at the front desk in the lifts, on the check in card when the staff were seemingly reluctant to do so or find reasons not to do so?! 3. Housekeeping: Only if you ask for it. Else no housekeeping. 4. Room: Mine was a double room for single use and the size of the room was very small. ZERO space to lay out your luggage whatever size it may be. One can choose to open up the luggage on the floor but that will mean not have space to walk around freely. The hanging chair in the room was hardly of any use and takes up much space. 5. Bedroom to shower room: There is NO door dividing the two. Only a layer of curtain. So, unless you are very familiar and do not mind, this is a big problem. Good thing i was alone. 6. NOISE: There is zero sound proofing of the windows to the street noise. So, you can easily hear loud traffic noise of buses, motorcycles ramming, people yelling along the streets etc. Very noisy. Very obviously, the room to room sound proofing was zero too. On one night, i had to knock on the neighbour to lower their TV volume. Glad they were kind enough to do so. Even though i could hear them chit chatting. 7. Umbrella Deposit: As it was rainy, i requested the front desk for an umbrella. They in turn said they want a deposit !!! Gosh, first time i know of a hotel doing so...deposit for the pretty filmsy umbrella..... 8. Pillows: Find them uncomfortable. Choose between the very small one or the large one.
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