We stayed for for two weeks half board during September family of three . We opted for this hotel because it wasn’t geared towards younger children , and due to the positive reviews regarding the pool area , spacious rooms and food. Thankfully most tourists were couples of families with older children. The location is quite it takes 30 minutes to walk into Sa Coma at a slow steady pace, the nearest bar is within 15 minutes of the hotel (Delaynies Bar, )we don’t recommend this bar it’s dated run down, and basically a tourist trap purportedly offering the cheapest drinks in town , a Baileys cost 8 Euro and is smaller than a standard measure , the glasses are dirty the entire place needs refurbishing. We arrived at the hotel just before midnight check in was smooth , we were informed due to missing our meals a cold buffet had been placed in the fridge, when we entered the room we were disappointed to realise there wasn’t anything in the fridge, we were left three small bottles of water , no milk, tea bags or cups resulting in us having to go back to reception to ask for cups, milk teabags to enable us to make a drink. The rooms are spacious but dated, the sofa beds are not suitable for adults or older teenagers, hotel staff refused to accommodate our request for three single beds despite being informed I was due hip replacement surgery and as our son is in his late he is too old to sleep on a cot bed, the hotel wasn’t fully booked so no reason why hotel staff couldn’t accommodate our request. The air-Con in the room is antiquated and temperamental switching on/ off randomly, no mosquito nets on the doors, no full pool view unless you stand up ( we paid for a superior apartment) The pool area is fantastic lots of sun beds plenty for everyone, calm peaceful atmosphere and a great snack bar offering reasonably priced drinks and snacks- A large Coke costs 2.25 Euro, a large beer 3.5 Euro , cocktails are superb freshly made in a shaker , most cocktails cost 5Euro a pina colada costs 6 Euro . The drinks are cheaper than those found in the main resort and far superior in terms of volume and quality, buy a cocktail you won’t be disappointed. The animation team are lovely they kept our teenager entertained with aqua gym, darts, skittles, a special thanks to Gorka and Maria and the other girls. Brian and Miguel at the pool bar were also friendly and helpful making tasty snacks and drinkswith a smile, the guy with the grey hair at the main bar made fantastic cocktails and was always happy and helpful all staff are a credit to the hotel. Breakfast is great the hotel restaurant offers a wide choice of food which is good quality and cooked to a good standard, unfortunately I can’t say the same about food in the evening which is geared towards German guests , food labelling is also problematic again German tourists are prioritised all food was labelled in German making it difficult for us to determine what was on offer , we had a couple of shocks
