Meilleurs hôtels 5 étoiles à Santa Cruz de Tenerife

Lors de notre séjour, nous avons noté des points forts : -tout particulièrement, l’emplacement de l’hôtel dans la ville, à côté de la rambla Santa Cruz, , d’un très beau parc arboré . -le Gran Mencey mérite ses 5 étoiles par la qualité de l’accueil, le sur-mesure dans les réponses au client, la gentillesse et la disponibilité du personnel. Très beau service à table avec linge blanc, belle vaisselle, cloches argentées. L’entretien des lieux est parfait. Toutes les offres faites par l’hôtel sont à la hauteur des grands événements : mariage, anniversaire, séminaire… Nous y reviendrons avec grand plaisir.

Le centre-ville est situé dans le centre de la ville, le centre de la ville est situé dans le centre de la ville.

I’ve been in this hotel from the 5th to the 9th of March. I was expecting a good stay but it was actually amazing! Even better than I expected. The position is perfect, the food is great and the staff is amazing. The rooms are beautiful and comfortable (and perfectly clean by the amazing housekeeping team), the friendliness of the staff is unique! A special mention goes to the reception to Adriana, Lidia, Manu, Erin and a few more (sorry I don’t remember all the names :() and Veronica from breakfast was amazing as well!! I forgot the names from the night manager and the gentleman who worked at the bar! But I felt very welcome and at home! I will definitely come back to this hotel in the next holidays! I recommend everyone to stay here! Thank you everyone my holiday was amazing!

Hôtel central dans rue descendante à environ 500 à 800 mètres du port et des restaurants. Personnel réception et entretien aimable et accueillant Chambre soignée et propre Mauvaise insonorisation entre les chambre. Demander étage élevé pour ne pas avoir l’éventuel bruit de la rue. Possibilité parking sous-sol sur demande Petit déjeuner moyen et assez gras servi à table avec mains sans gants en période Covid. Café en self service qui sert de trop petites quantités. Il faut se relever plusieurs fois pour se servir. Hôtel bien pour dormir mais pas pour prendre le petit déjeuner

We stayed here for a week in January to get away from the bleak cold in England. Although the hotel was mostly, if not exclusively, occupied by tourists, it is not a typical Tenerife tourist place; it is a general purpose hotel in a residential area of Santa Cruz of the sort where business people might realistically stay and/or hold conferences. The hotel suited us almost perfectly. We had a junior suite looking out over the small garden and swimming pool. The room comprises one large bed/sitting room with adjoining bathroom. This bathroom has both a shower and a separate bath, which both worked very effectively. (You would be surprised how many hotel showers don't!) Everything was very clean, and any requests we made to the management were quickly and effectively dealt with. The room was quiet at night, largely because it was heavily double-glazed. It would have been nice to sleep with a window open, but the noise of traffic on the adjacent main road made this impossible. The same road noise also made it less relaxing than it might have been to sit on the balcony and read listen to music (or just the birdsong). The staff were helpful and accommodating, spoke good English and were welcoming and friendly. The half board/demi-pension terms offered by the hotel are very good value, offering the full range of the menu in the in-house ”Jarana” restaurant, albeit in slightly smaller portions of some items. We would go there again.

Nous avions réservé une chambre familiale pour 4 personnes pendant 2 nuits. La personne a la réception était peu agréable. Un exemple quand on lui a demandé ou ou pouvait garer la voiture, elle nous a répondu: vous avez un téléphone et Google MAP, vous tapez parking… merci, quel service!! Seconde mauvaise surprise: seulement 3 lits dans la chambres.Après insistance pour avoir 1 quatrième lit, elle finit par m’amener un lit pliant, mais sans drap… elle ne sait pas ou ils sont, et les femmes de ménages ne sont plus là… et ça c’est un 4 ⭐️!! Ma pauvre fille a du dormir sans drap la première nuit…. Bien sur aucune excuse ni dédommagement pour cela…. Sinon la chambre n’est pas terrible, salle de bain avec lavabo bouché, rien pour poser quoi que ce soit, juste un lavabo. Douche et toilettes ouvertes, type salle de bain d’hôpital, nul! Et aussi pas le droit au petit dej !! Ils ont un nombre limité de place, donc nous n’avons pas eu le droit d’en prendre….débrouilliez vous.. vous mettez dans Google map petit dej!!! 😂 Le bar sur la terrasse était fermé et en mauvais état, des dalles du sol cassées etc… Le seul point positif est l’emplacement en centre ville de Santa Cruz de Tenerife. Je déconseille !!

Hotel Escuela Santa Cruz is centrally located in Santa Cruz de Tenerife, a 3-minute walk from Heliodoro Rodriguez Lopez Stadium and 5 minutes by foot from La Granja Park. This upscale hotel is 0.7 mi (1.1 km) from La Recova Art Center and 0.7 mi (1.2 km) from Nuestra Senora de la Concepcion Church.Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Enjoy a meal at Tajinaste or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11 AM for a fee.Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 65 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

La location est incroyable dans le centre pur de Santa Cruz. À proximité de l'hôtel il ya beaucoup de restaurants, boutiques et monuments de la ville. Notre chambre était très propre. Nous nous reposons très bien parce que les lits étaient confortables et même si je donnait notre chambre à la rue en étant au sixième étage, rien n'a été entendu.

I spent a night at the Adonis Plaza last week before boarding a cruise and am currently back at the hotel for a night at the end of the cruise before flying home tomorrow. Last week was a pleasant stay in a quiet, clean room (number 407) with comfortable bed and nice/modern bathroom. Today is sadly a different experience. I was told my room would be ready at 2pm; the time came and went and the room still wasn't ready so the receptionist - who was very helpful - said she would give me a different room (number 614). Similarly equipped to the room I had last week unfortunately this has a connecting door to the adjacent room and the noise is terrible! I can hear every word spoken next door as loud as if the people were in my room. Also, despite being on the sixth floor, there is a lot of noise from the street outside. The rooms with connecting doors are only suitable for families not for people who don't want to have to listen to everything said by the guests next door. Sadly, I would not stay at the hotel again which is a shame as the staff are very pleasant and the hotel is well located for the cruise port.

NH Tenerife far exceeded my expectations in terms of customer service. The hospitality has gone above and beyond anything that I have experienced before. I lost my carry-on suitcase and Juan P. made sure to help me every step of the way. His genuine concern and professionalism were evident. He persistently called the airline, located online claims I needed to file, and helped support me with my lack of fluency in Spanish. I rarely ever post a review, but Juan P. has worked so effectively and efficiently that it prompted me to encourage others to stay at this hotel for Juan P. In most hotels - the amenities and location are similar, the one OUTSTANDING factor for NH Tenerife is the customer service from Juan P. His dedication to ensuring a seamless and stress-free experience left a lasting impression on me. I highly commend Juan for his astonishing efforts and the hotel for fostering a culture of guest-centric service.