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5 étoiles

Conrad Singapore Orchard
4.6/5117 Commentaires

Conrad Singapore Orchard

Orchard Road Singapour|À 1.5km de la Long Beach Seafood
Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.
The Singapore Edition
4.5/549 Commentaires

The Singapore Edition

Orchard Road Singapour|À 1.69km de la Long Beach Seafood
I find this property very difficult to rate we had high expectations. I guess we looked at the room rates and we just figured there would be a lot more to offer the property is very minimalistic. Can’t say much about the staff because the hotel is so new but they definitely need more experienced management for sure, I’m a Titanium Elite member so I did get an upgrade to their basic suite. The rooms and the property has no sound insulation so you can hear everything in the hall everything in the rooms next-door to you for that reason alone I would not return. I was told if I wanted further upgrade I could use my suite Night awards they have a promo going on But then was told after ,we don’t control that Marriott controls that which I know they do but it did say it was available but what they had done after me requesting about 10 times for the upgrade instead of honoring what they said they gave it to someone else two hours prior to check and bragged about it see below I did ask the management what I did wrong Anything? Or what do I have to do next time? But like I said the management is very new and inexperienced so I didn’t get much benefit of asking that question I think it’s an overpriced property in my opinion they won’t survive not at the rates I see some rates entry-level thousand dollars $1200 depending on the dates, no way in a million years is this property command those kind of dollars we come to Singapore 3-4 times a year we stay around 80 nights I won’t be visiting this property again anytime soon. as well Not crazy about the location and if it rains you’re at luck we didn’t try the restaurant there wasn’t much on the menu Have a look at it so I can’t comment on that, no buffet breakfast included no lounge just don’t see the value at all, but if you want your milk because they don’t leave milk in the room for your coffee, I suggest you order it an hour in advance. Check out is 12:00 to me a 2 star or 3 star has 12:00 check out.the spa is basic very small only few people can fit in jacuzzi, maybe three in the Steam and the bathroom utensils or something you would see again in the two or three star hotel again very disappointing.PS before you go to bed check that they’ve left coffee or sugar in your room so that way when you get up in the morning and you find there’s nothing there you won’t have to wait an hour to get it. It’s hard to believe they don’t even leave milk in the room. You have to call up for it every morning.

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Petit déjeuner

Orchard Rendezvous Hotel by Far East Hospitality
4.3/5957 Commentaires

Orchard Rendezvous Hotel by Far East Hospitality

Orchard Road Singapour|À 1.76km de la Long Beach Seafood
I liked my room, a Club Room, but not the hotel - didn't have flow and their 'connection points' were really weak. So I stayed in Club premises a lot. Special thanks to hotel staff who brought me the oxygen water when I needed it. My cold turned into a coughing drama and quest for bottled water. They don't serve bottled water, not even in the Club Rooms. I finally got medical attention for the cough. Didn't enjoy being sick on holiday! Oxygen water is good so always carry that on hols I guess. About the Club... The Club floor is well manicured, clean and quiet. Perfect for me! A young floor attendant who seems to really love her job. She made me smile in between coughing fits. I could smell a lit cigarette but the duty manager said he couldnt find it. But I can't confirm how he checked. There's a lot of pandering in this team, so come prepared to put up with staff antics. Not relaxing. My Club Room: I changed rooms and I got a wonderful view facing Nassim side of Orchard. Relaxing. No tub, and the shower was strangely very tight and squeezy. Mini bar was basic and free to use, but they don't restock every day. Stingy! I get the sense that the staff runs the hotel, not the management and expect the customers 'to side' with them on things. Very weird. The Club lounge: Elegant, calm and inviting. Good energy flow in this room, unlike rest of hotel. The bad, lounge overlooks the working horse end of Orchard and hardly relaxing. The good, immaculate design, some good books and Club Lounge staff is highly attentive. I did a bit of reading there. People come and go mostly silently there. I loved that. Food The small Chinese restaurant on the lobby floor was open and the food was good. I had soup that included the fallopian tubes of a mountain frog, sweetened with red dates! Goooood! Recommend the soup! For strong lungs! People trafiffc Lots of tour groups. A lot of local or regular Americans in this hotel, so expect a lot of mild flirting with Filipino staff. Old habits. And overfriendly American patrons trying to fit into Singapore, and local Chinese getting to know them. Too much of scripted play for my liking. I am just glad I got a Club Room. Busy lobby. Taxis are easy to book. I didn't want to extend my stay and risk a medical episode so I ended my Samadhi+Rendezvouz hols with a firm distrust of muggy forests, hotel staff who try to reinterpret everything according to their lens, and a refreshing thrill to get home. I would not recommend this hotel for a relaxing break, but I would recommend it for good food and Club rooms. Just don't go down for breakfast!
Four Seasons Hotel Singapore
4.7/5318 Commentaires

Four Seasons Hotel Singapore

Orchard Road Singapour|À 1.86km de la Long Beach Seafood
For the price that the guests are able to fork out for this hotel,  one might expect them to be able to behave with some decorum/manners, or at least with some social responsibility. But this was certainly not the case during my encounters with some of the guests in this hotel.  Once, I encountered someone as he came out of the lift, and i could hear him coughing along the corridor as the lift doors closed.  Please wear a mask.  On another occasion, someone entered the lift, coughing heavily inside that enclosed space.  Please wear a mask. In both cases, the guests didn't even bother to cover their mouths. Thirdly, when I was checking-in, someone simply stretched out her hand to put her card on the counter, stood there for a while, before muttering ”check-out”, and left. Perhaps i was transparent and she could not see that the receptionist was serving me. Such entitled behavior. I was somehow reminded of how a prankster handed Theresa May a P45 during her party conference in 2017.  Fourth, someone barged into the lift while I was walking out, as though assuming that it would be empty. Next, I ordered takeaway lunch at Jiang Nan Chun, and the server told me that I was using an older menu when it clearly wasn't. It just happened to be a discrepancy between the physical and online menu, and told me to use the physical one instead (which I wasn't shown beforehand). I had encountered a similar price discrepancy at another establishment, and I believe that it would do good for the staff at Jiang Nan Chun to learn from them: What the other establishment did was to admit that the price discrepancy was their error, and that they were going to honor what they had published online.  Later on, their boss told me that ”when something like this happens, we honor it, and investigate or rectify it later”.  I'm also perplexed/baffled about how the restaurant staff at Jiang Nan Chun had assumed that I was only ordering food for 1 person, especially when there were 6 dishes involved. Thirdly, I ordered takeaway from one-ninety, and the server asked if I wanted it sent to the room. I was told that the price would be the same regardless of whether I brought the food up myself or whether it was delivered to my room, so I opted for the latter.  Therefore, it came as a shock when I saw that I needed to pay service charge for the takeaway. When I enquired at the restaurant, they said that it was because I had asked for the food to be delivered to the room (when I was told by someone else that there would be no difference in price if i had collected it myself). The hotel eventually refunded me the service charge, but this misunderstanding could, and should have been averted with clearer communication. The rooms are a bit old, with cracks on the window/tables, but otherwise quite nice and spacious. It wasn't exactly clean though,  dust and some sticky substance on the window, some dust on carpet and certain things that might have/could have been animal fur (although the operator said that this was not the case). Breakfast was good, and most of the dishes were very nice. But it was rather inconsistent. For example, my hot chocolate had choco flakes in them, but my partner's didn't have any. Upon enquiry, the server said that perhaps they had ”forgotten” to put them inside. A better level of service would have been to asked if we wanted a replacement (i told the server that we didn't want anymore, just in case she decided to bring one for me later on) Having said all that, I was genuinely surprised during turndown service. I put my computer mouse on one of their magazines, as the table was quite slippery. When I came back from dinner, this was replaced with a mousepad. The first time I've experience this in a hotel.

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Mercure Singapore on Stevens
4.3/5656 Commentaires
Orchard Road
Les deux gentlemen malaisiens de la table frontale étaient incroyablement utiles lors de l'entrée, et ils m'ont même permis de m'enregistrer tôt. La chambre 417 a une odeur légèrement étrange, mais ma expérience était fantastique.
voco Orchard Singapore, an IHG Hotel
4.3/5238 Commentaires
Orchard Road
Points positifs : Notre séjour a commencé sur une bonne note car le service était bon dès la minute de l'enregistrement. Le personnel de la réception était sympathique et patient avec notre demande. La jolie peluche tigre a rendu mes filles heureuses. Nous avons demandé un lit supplémentaire et il est venu dans les 30 minutes. Comme nous avons 4 personnes dans la chambre, nous avons demandé des serviettes de bain supplémentaires et l'équipe de ménage a rapidement livré non seulement les serviettes, mais également des bouteilles d'eau potable et des biscuits au lotus. Points négatifs : Le robinet d'eau au bain était si serré, si difficile à fermer. Peut certainement faire avec plus de choix de nourriture pour les repas dans la chambre. Si seulement la piscine a des toboggans, sinon c'est assez ennuyeux pour les enfants.
Novotel Singapore on Stevens
4.2/5260 Commentaires
Orchard Road
Beau complexe hôtelier avec des restaurants et de nombreux équipements. La buanderie était embrayage après avoir voyagé pendant 2 semaines. Les machines à laver pourraient être désinfectées plus en profondeur. La salle de gym et les piscines étaient fantastiques. Le seul reproche était que le personnel de la réception avait quelques associés juniors qui semblaient assez inconscients des détails de base du service client. J'ai commandé la livraison de nourriture, je suis descendu et j'ai demandé à un grand monsieur à la réception si ma nourriture était arrivée. Il a immédiatement dit ”non, je ne l'ai pas vu”. J'ai dit « tu es sûr ? L'application Uber Eats dit qu'elle est arrivée », a-t-il dit. J'ai fait deux pas sur ma gauche pour jeter un coup d'œil autour de la réception et j'ai trouvé que ma nourriture était assise sur un comptoir dans le coin. Je lui en ai fait part et il n'a rien répondu. Ce n'est pas un service qui devient un drapeau international comme Novotel. D'autres comme le personnel de nettoyage, le personnel de la réception plus expérimenté, même l'entraîneur de la salle de gym étaient tous super.
Jen Singapore Tanglin by Shangri-La
4.4/5508 Commentaires
Orchard Road
La chambre est spacieuse, le service est très bon. La chambre est propre. Il est très proche de la station mort juste à une minute de marche. L'isolation sonore est bonne, ne peut entendre aucun bruit de la route extérieure. J'ai beaucoup aimé mon séjour et je resterai certainement entendu quand je visite Singapour.
Conrad Singapore Orchard
4.6/5117 Commentaires
Orchard Road
Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.
The St. Regis Singapore
4.4/5524 Commentaires
Orchard Road
Nous aimons vraiment la chambre. Il est grand et élégant et comprend 2 petits-déjeuners et un crédit de 75 $. Ça vaut le coup avec le prix de 330$+ par nuit. On l'apprécie pour la décoration du gâteau d'anniversaire et des ballons. Cela nous rafraîchit vraiment. Mais encore une fois, merci St Regis. Nous reviendrons la prochaine fois.

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