Hôtel spa à Tbilissi

У отеля прекрасное расположение, вблизи старого города, но вдали от шума. До главных туристических мест совсем рядом. Все чистое. Довольно свежее. Есть в номере кофе машина. Это огромный плюс. Ванная большая, просторная. Есть письменный столик. Уголок где можно поработать. Из минусов - в отеле персонал не говорит по русски и не пытается тебя понять.

Bioli Resort is honestly one of the most beautiful, peaceful, and luxurious places I have ever stayed at. Everything about this place exceeded my expectations, and I can confidently say that it will be my first choice every time I visit Georgia. The atmosphere is incredibly relaxing, the views are breathtaking, and the cottages are beautiful, comfortable, and very well equipped. Every little detail feels thoughtfully designed, from the appliances and facilities to the overall eco-friendly concept of the resort. The staff are absolutely wonderful — always welcoming, smiling, kind, and helpful. The food is delicious, and I especially loved the connection with nature throughout the property. They even have friendly animals, including llamas and beautiful birds, which makes the whole experience feel even more unique and special. It’s the perfect combination of luxury, comfort, nature, and tranquility. I genuinely cannot think of a single thing I didn’t like. Definitely one of the best resorts I’ve ever experienced, and a place I will keep coming back to whenever I’m in Georgia. 100/10. Absolutely exceptional. 🤍

Невероятно красивый отель для киноманов! прекрасное расположение, рядом много заведений, недалеко винзавод, отель Стамба и прочие хитовые места. из окна номера видна красивая филармония. необычный интерьер в ретро стиле. в номере не было утюга, но вместо утюга они просто забирали мои вещи и приносили глаженными) Лифты оформлены в стиле матрицы, один синий, один красный. коридоры увешаны постерами фильмов. из минусов только пастельное белье стишком накрахмалено, хрустит, и подушки неудобные. нет салфеток, каких то средств мелких, только зубная паста и щетка. ароматные шампуни и гели. сервис отличный. завтраки вкусные и разнообразные, ни разу правда не спросили из какого я номера) на -2 этаже спа, бассейн и две финские сауны, немного душно и много красного света, но опять таки все в киношной теме, даже фильм показывают) влюблена в Афишу, хочется вернуться

Ithink the hotel was nice and clean but they didn’t provide all the toiletries every day. For a 5 star hotel I was expecting to get body cream and it didn’t work like that. I had to ask every day

L'hôtel où nous avons séjourné le soir du réveillon était très bien situé, la rue en contrebas étant le lieu principal du réveillon. En revanche, le service en chambre était vraiment difficile à décrire. Après tout, nous avions réservé une chambre exécutive, mais elle semblait très petite, et nous avons expressément confirmé auprès de l'hôtel s'il s'agissait d'une erreur. Il n'y avait pas de brosse à dents, seulement une paire de pantoufles, et le minibar était fermé à clé. Nous n'avons reçu qu'une seule couette, et nous avons dû appeler deux fois pour en obtenir une autre, qui nous a été livrée plusieurs heures plus tard. Le pire, c'est que le minibar était fermé à clé et qu'il y avait un problème avec la bouilloire. Nous avons appelé deux fois et attendu toute la nuit, mais aucune eau n'est arrivée. Comme j'étais pressé de prendre mes médicaments, j'ai failli boire l'eau du robinet directement. L'expérience a été très mauvaise. La réception était bien, avec plusieurs jeunes gens très enthousiastes et bavards, mais le service client était vraiment médiocre.

C'est probablement l'hôtel le plus haut du pays (37 étages), avec une vue imprenable. De nombreuses personnes prenaient des bains de soleil près de la piscine, c'était très agréable. Il est particulièrement adapté à ceux qui retournent à Tbilissi en voiture de location pour la rendre, car il y a un lave-auto juste devant l'hôtel, ce qui évite d'avoir à le chercher (la règle de location de voiture dans ce pays est que la voiture doit être lavée avant d'être rendue).

Пишу отзыв с опозданием, была вначале июля и осталась очень довольна! Несмотря на то, что еще частично завершились работы по ремонту, мне это ни капли не помешало. Сотрудники позаботились, чтобы небыло слышно ни звуков ни запахов. Апгрейдили мне номер с террасой. Очень очень вкусные завтраки! Вежливый и отзывчивый персонал 🫶🏽 хочу поблагодарить за гостеприимство!

L'emplacement est bon et la chambre est propre. À proximité de la cathédrale et des principales attractions touristiques La prochaine fois que je vais à Tbilissi, j'ai l'intention de séjourner dans cet hôtel.

Понравилось всё! Роскошный завтрак, в номерах чисто, вода, еда очень вкусно! Персонал доброжелательный, напротив отеля отличный новый парк! Профессиональный бассейн и детский бассейн с джакузи!😁 При поездке в Тбилиси-однозначно будем выбирать этот отель

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.