Hôtels 5 étoiles à Bintan

An Unforgettable Stay at The Sanchaya Bintan – A True Paradise! Our recent vacation at The Sanchaya, Bintan was nothing short of fantastic and excellent. From the moment we arrived, we were warmly welcomed and immediately felt the touch of luxury and care that defines this exquisite resort. A special mention must go to the superb team led by Greg Williams, whose attention to detail and commitment to excellence were evident throughout our stay. Under his leadership, everything ran seamlessly, and every guest was treated with exceptional hospitality. We would like to extend our heartfelt thanks to Yani from Guest Relations, who ensured our every need was anticipated and met with grace and professionalism. Her warm demeanor and thoughtful gestures truly made us feel at home. A huge appreciation as well to Joanne from the F&B team, whose impeccable service and cheerful personality enhanced every dining experience. She made each meal a pleasure, going above and beyond to ensure everything was perfect. And of course, our sincere thanks to Chef Budi, whose culinary creations were absolutely divine. Each dish was a masterpiece – a perfect blend of flavors, presentation, and freshness. He made dining at The Sanchaya not just a meal, but a memorable experience. This trip has created remarkable memories that we will cherish for a long time. The Sanchaya is not just a beautiful destination – it’s the people who make it truly special...

Tout a été très bien mais s'il vous plaît apprendre à transmettre un message ”non” à votre client plutôt que de rester tactique. Nous avons demandé un check-in précoce lorsque le ferry a débarqué à 12 h. Le concierge nous a dit qu'il était soumis à la disponibilité. Ils essayeront de nettoyer la chambre rapidement. Nous attendions près de 3 heures, 15 minutes avant le check-in officiel en temps utile pour obtenir la chambre. Mais nous avons noté que les unités voisines étaient vides.. et en raison de la faible occupation, le petit déjeuner était ala-carte au lieu du buffet.