Hôtels 5 étoiles à Bintan

Our stay at Natra Bintan was such an amazing experience for us as a couple 🤍 We decided to go on a weekday, and honestly that was the best decision because the whole place felt so peaceful, calm, and private. The atmosphere was very relaxing with beautiful views and a quiet environment perfect for escaping from busy routines and spending quality time together. From the moment we arrived, the service was really good. The staff were all very friendly, polite, and helpful throughout our stay. They made us feel welcomed and comfortable all the time. Check-in was smooth, the room was clean and cozy, and everything was well prepared for guests. What we loved most was the overall vibe of the resort. It’s not just about the stay, but the feeling you get there slow mornings, relaxing walks, enjoying the lagoon view, and having peaceful moments together without rushing anything. It truly felt like a short healing trip for both of us ✨ Definitely recommended for couples who want a romantic, relaxing, and peaceful getaway. We would love to come back again someday 🤍

Tout a été très bien mais s'il vous plaît apprendre à transmettre un message ”non” à votre client plutôt que de rester tactique. Nous avons demandé un check-in précoce lorsque le ferry a débarqué à 12 h. Le concierge nous a dit qu'il était soumis à la disponibilité. Ils essayeront de nettoyer la chambre rapidement. Nous attendions près de 3 heures, 15 minutes avant le check-in officiel en temps utile pour obtenir la chambre. Mais nous avons noté que les unités voisines étaient vides.. et en raison de la faible occupation, le petit déjeuner était ala-carte au lieu du buffet.