This was an h expected surprise as we booked o it 24 hrs before check in. The place was amazingly located basically in the middle of the parklands, how's they get council approval for that?
Breakfast included was awesome as it's a disappearing amenity.
The room is small but it's not a concern as it has great style and didn't feel cramped for a couple.
This will be my future go to place for any future trip.
Like the hotel vibe and friendly staff. Big free parking. Very good and big room. For some more $$$ you can get golf view, otherwise the room will face parking. Did not like the breakfast - a bit overpriced, was charged for small child as well and not that much to eat
When I booked this room, the listing showed that it included a city view and a bathtub—unfortunately, I received neither. On top of that, there were no basic amenities like plates, cutlery, or even an oven or microwave to heat food, which is quite disappointing. The listing should clearly mention what is and isn’t included to avoid any confusion. I'm not sure whether the issue is with Trip.com or Vibe Hotel, but either way, it's very misleading. Please ensure that the information provided is accurate in the future. Thank you.
Location is great, easy to find and plenty of parking space. The rooms were newly renovated. I didn't mark the service a perfect score, as we have some booking confusion. I purchased set dinner and a bottle of champagne that was not acknowledged until we reminded the restaurant and was quicky sorted and we had a very good dinner, but upon check-out there was billing issues, it's also sorted by the supervisor, but could have been avoided. The pool was closed, and the gym is too small. Overall it’s a great place to be, relaxing atmosphere and friendly people
We had a very frustrating experience trying to check in. The staff member helping us seemed very unfamiliar with the system and initially said my partner couldn’t check in without me, even though the booking was in both of our names. Then when he finally relented, my partner wasn’t able to pay the $50 deposit because the credit card reader wasn’t working properly (or possibly the staff member had messed that up as well?), so he had to hang around for 15 minutes until I turned up. Then, when I was trying to check in the same staff member somehow suddenly ‘lost’ our booking and couldn’t progress… after another 10 minutes the he eventually asked his manager to come help and locate the booking (which the manager did with no issues). The manager was nearby the whole time but didn’t seem interested in helping until the staff member actively requested his assistance, even though it was clear we’d been there for ages - honestly I was about to asks the manager to come over myself. It was absolutely bizarre, overall it took over 30 minutes to check in and was very frustrating.
The room was a bit dirty (stains on the curtains and bed headrest) but serviceable.
Grand hôtel de style pays. Les chambres sont grandes, avec réfrigérateur et micro-ondes. Grand emplacement dans la ville de Ballarat. Vérifiez facilement l'entrée et la sortie, en particulier lorsque vous êtes prépayé.
Stayed for 1 night in Autum. It was a little pricey for my budget. The location was good, it was across the road from the beach but would need a car or bike to the main shopping area & restaurants on the esplanade.
The 2-bedroom apartment was nice & spacious with a full kitchen, fridge, microwave & laundry facilities. Ensuite & main bathroom. Our room had a large balcony however our view was not great but didnt spoil the stay. The only issues where the couches are old & not very comfy. The resort facilities were nice with a large outdoor pool that was warm for a non-heated pool, outdoor large spa that was always busy. Spent most of the time in the heated indoor lap pool. There was a games room, tennis court, gym & bbq area. The staff were also obliging in letting us use the facilities before check in was ready. The only issue was Winkipops breakfast cafe, service was not professional, the food was average with lack of presentation, they ran out of some of the ingredients of the meal order & instead of consulting me they just added other ingredients that was not wanted & the price did not reflect the meal or service thus I would not recommend eating there. Overall, highly recommend the resort.
Enjoyed the place found it good value for money
Pros equipped kitchen, spa in room, electric blankets
Cons the room with bunk does not have a wall heater
We had an amazing stay at Hotel Chadstone Melbourne MGallery Collection. From the moment we arrived, the staff were friendly, professional, and attentive, making us feel welcome and well cared for.
The room was beautifully styled, clean, and very comfortable perfect for relaxing after a busy day. Everything was thoughtfully prepared and of high quality.
The absolute highlight of our stay was the swimming pool. It was stunning, with incredible views and a calm, luxurious atmosphere. It was the perfect spot to unwind and enjoy some quiet time.
The hotel’s location was also ideal, right next to Chadstone Shopping Centre, which made everything so convenient.
Overall, a truly 5-star experience. We will definitely return and highly recommend this hotel to anyone visiting Melbourne!
Excellent
168 évaluations
9.1/10
Prix à partir de
6 330 THB
par nuit
Voir les disponibilités
Voir tous les hôtels avec Wi-Fi à Victoria
Derniers avis sur des hôtels à Victoria
Tout afficher
8.9/10
Très bien
IInvitéI stayed 1 night and used the restaurant/bar downstairs for dinner plus they had happy hour drinks. Check in was quick, rooms were quiet considering the airport is next door. You can hear planes but it’s not bad. Very clean room & bed was very comfortable. I walked to the international terminal in about 8 minutes!
IInvitéIl s'agit d'un très bon hôtel. L'intérieur est très propre et grand. Le lit est confortable et le toilette est bon avec le jacuzzi. Vous verrez des cangurous et des cocktails en dehors du cottage du matin et du soir. Mes enfants profitent très du séjour. Mais vous devez soit cuisiner vos propres repas, soit conduire à manger.
BBiploveLa chambre d'hôtel est agréable et l'emplacement est facilement accessible par tous les transports - trams, métro et bus. Le prix des chambres d'hôtel est correct et le service est bon. Merci pour le merveilleux service.
P.S. : Vue depuis la chambre.
IInvitéWe initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience.
One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils.
While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over.
His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel.
I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.
IInvitéThis hotel has really let it self down. Last time I stayed. It was wonderful but this time I felt like the reception staff. All the staff was so rude not even friendly. He didn’t smile. What would helpful. I felt like I was in the way the apartments are rundown bit dirty. This overall didn’t like it at all probably won’t go back.
IInvitéLe drap ou la couverture était très poussiéreux. Il y avait des taches de sang sur la couverture, j'ai demandé à la changer mais pas de personnel de ménage à l'heure, on m'a dit qu'elle serait changée le lendemain, mais c'était toujours la même couverture et j'ai dû appeler la réception pour aider. On m'a donné une autre veste marron, mais elle était aussi poussiéreuse et il y avait des cheveux dessus. L'oreiller était trop mou pour nous et nous nous sommes réveillés avec des douleurs au cou. Des travaux de rénovation étaient en cours, j'ai entendu le bruit.
GGloryne VincyJ'ai récemment séjourné dans cet hôtel pour un voyage d'affaires et j'en suis absolument ravi ! Son emplacement est idéal pour les affaires. Le personnel était incroyablement accueillant et s'est mis en quatre pour rendre notre séjour agréable. Les chambres étaient propres et confortables. Je reviendrai sans hésiter !
IInvitéLocation: Can be tricky to find the first time as you need to turn onto Cyril Street. Look across the road for the white building with red writing.
Check-in: easy and fast. The man on reception is friendly and organised, just a lovely receptionist. There is a bond of $200; be organised and you’ll save your time and the receptionist’s time. You can pay the bond in cash.
Parking: great, BUT there are some permanents living there and so you might want to park away from them… you will see immediately where you should not park :) clean parking area. Seemed organised.
Room: very clean, comfortable. There are no knives, forks or plates, but there is a kettle and a microwave. Teas coffees, etc. six milk pods, so maybe bring milk if you need more. Really make sure that you close the door properly or it will seem shut, but not actually be shut and will open :) Good curtains in the room that block out the light from outside. I noticed a fair amount of security cameras outside on the walkway, which was reassuring. Fantastic showers with plenty of hot water and good water pressure. The bed is firm, but I liked it.
Would or wouldn’t stay again? Unfortunately, no, not while they are acting as ‘crisis accommodation’. The staff and room were great, but there are some undesirables living there who kept us awake all night. Not exaggerating when I say, did not sleep AT ALL. We were up and down to check on the car - the permanents were screaming, fighting - some real Jerry Springer stuff. I was upstairs and the people next to me had a dog that barked all night, in addition to the couple screaming at each other :/ Downstairs, fighting, screaming constantly. it sounded like something got broken downstairs. A guy on a motorbike kept coming and going, visiting the permanents downstairs and talking super loudly, then more yelling and fighting after he tore off on his bike. I didn’t feel safe; I expected the car to get damaged. I realise those people’s behaviour is not the motel’s fault, but I was so tired the next day that I got a migraine and yeah, still fending it off now, day after. Not impressed with those feral permanents. It’s a shame because the staff and rooms are great
SSolomon LoSur 24/6 J'ai commandé des œufs frits pendant le petit déjeuner, mais la qualité des œufs n'était pas standard, le yoghour n'était pas normal et sans goût, mais j'ai commandé le lendemain avec un autre chef, qui était de retour à un œuf normal, Je me demandais si Sheraton pouvait utiliser une telle qualité d'œufs !
Une autre opinion est que les installations de salles de sport ne suffisent pas, merci!
IInvitéVery easy check in. Instructions by reception were spot on.
The one bedroom apartment was huge. Plenty of room with an equally huge balcony.
The place was clean, apart from one of the towels that had some type of hard black stain that stick do towels to it’s self. Not ideal, but this would be an issue with the laundry company that Quest use.
I wouldn’t hesitate to stay here again and would highly recommend.
Pour réserver un hôtel sur Trip.com, il vous suffit d'indiquer votre destination, vos dates de voyage et le nombre de personnes sur la page. Parcourez ensuite les hôtels disponibles et sélectionnez celui que vous souhaitez réserver. Suivez les instructions pour entrer vos informations de paiement et effectuer la réservation.
Comment trouver des offres d'hôtels sur Trip.com ?
Il y a plusieurs façons de découvrir des hôtels abordables sur Trip.com. Vous pouvez réduire les résultats de votre recherche en filtrant les hôtels en fonction de votre fourchette de prix préférée, ou vous pouvez trier les résultats par prix pour afficher les options les moins chères en premier.
Où puis-je trouver des offres d'hôtels sur Trip.com ?
Trip.com propose une sélection variée d'offres et de promotions sur les hôtels, disponibles tout au long de l'année. Vous pouvez facilement trouver ces promotions spéciales sur notre page d'offres . De plus, si vous êtes membre de notre programme de fidélité, vous pouvez vous connecter à votre compte et découvrir des tarifs réduits exclusifs sur les pages de la liste des hôtels.
Comment obtenir des prix plus bas sur les hôtels ?
Il est parfois plus avantageux de réserver un hôtel en milieu de semaine, mais cela dépend aussi de la saison.
Combien d'hôtels sont répertoriés sur Trip.com ?
Trip.com propose plus de 1,5 million d'hôtels dans plus de 230 pays ou régions. Vous n'avez pas encore décidé quel hôtel réserver ? Parcourez notre site pour trouver des idées !
Puis-je annuler ou modifier mes réservations d'hôtel sur Trip.com ?
Cela dépend de la politique de l'hôtel et de la date d'annulation. Veuillez consulter la section des politiques de l'hôtel concerné. Pour annuler ou modifier vos réservations, connectez-vous à votre compte Trip.com, allez dans « Mes réservations » et suivez les instructions.
Comment puis-je contacter le service clients de Trip.com ?
Vous pouvez contacter le service clients de Trip.com 24h/24 et 7j/7 en visitant le Centre d'aide sur Trip.com et en soumettant une demande. Vous pouvez également nous contacter par téléphone ou par chat, en fonction de l'endroit où vous êtes.