We had a great stay at the Pollera. Many of the 4 or 5 star hotels we looked at were lovely but after some research we realised the Pollera was in an equally great location, maybe 1 to 2 minutes walk away from such hotels, but way cheaper! The hotel is in traditional Polish style which we really enjoyed. The rooms were large and comfortable and had everything we needed. We slept well and had zero issues. The staff were very helpful and kind too! We did not have breakfast at the property as we noticed there were many cafes and bakeries nearby and this worked better for us. As mentioned though, the location was the real draw! We were a 3 minute walk (if that) away from the main square and a similar walk away from what seemed to be the main high street. The hotel is around 20 minutes from the airport and cost us PLN 80 in an uber. Other than that journey, we were pretty much able to walk everywhere. Any trips we went on picked up from a location that was a 7 minute walk away too.
Overall, a great hotel with traditional charm. Great value for money!
C'était agréable de pouvoir aller à pied jusqu'à Auschwitz. C'était calme et propre. Il y avait quelques bons restaurants à proximité, donc j'ai passé une nuit agréable. Je n'ai pas utilisé la cuisine, mais elle était propre et agréable à mon arrivée. Il n'y avait pas de réfrigérateur dans la chambre, mais il se trouvait dans l'espace commun.
Our stay was perfect. We were looking for the closest hotel to the airport, as my husband wasn’t feeling well and we missed our flight.
The receptionist were amazing trying to help us with making my husband feeling more comfortable.
Breakfast seems to have a good selection, but unfortunately we couldn’t have it.
Extremely clean rooms.
Por medio de la presente, deseo presentar una reclamación formal respecto a la grave incidencia sufrida durante mi llegada al apartamento reservado en Polonia.
Mi vuelo desde Barcelona a Cracovia tenía prevista su llegada a las 23:00 horas, circunstancia que comuniqué expresamente al realizar la reserva mediante un mensaje enviado al alojamiento. Sin embargo, nunca recibí respuesta alguna por parte de los responsables.
Llegué al edificio a las 23:57 horas y comprobé que el código de reserva que debía utilizar para acceder a la información de entrada ya no funcionaba. El código QR situado en la puerta principal no me proporcionaba las instrucciones necesarias para acceder al apartamento ni indicaba cuál era el número de alojamiento asignado. Además, no existía ningún teléfono visible ni ningún medio de contacto inmediato para solicitar ayuda.
Como consecuencia de esta situación, permanecí más de una hora en la calle, de noche y sin posibilidad de acceder al alojamiento que había reservado y pagado. Finalmente, alrededor de la 1:00 de la madrugada, un residente del edificio salió al exterior y, al comprobar mi situación, intentó ayudarme. Posteriormente, su pareja realizó varias gestiones y envió mensajes hasta conseguir localizar a una persona responsable que pudiera facilitarme las claves de acceso y la información necesaria.
Gracias exclusivamente a la ayuda desinteresada de estas personas pude obtener las instrucciones correctas y acceder finalmente al apartamento alrededor de las 2:00 de la madrugada, tras más de dos horas de espera, incertidumbre y preocupación.
La situación me ocasionó un importante disgusto, estrés y cansancio después de un viaje internacional. Lo más preocupante es que al día siguiente presencié exactamente el mismo problema con otra huésped que viajaba desde Barcelona junto a sus nietos. Estas personas tampoco pudieron acceder al alojamiento por la misma incidencia. Yo mismo tuve que ayudarlas a resguardarse de la lluvia y facilitarles el número de teléfono que me había proporcionado la persona que me ayudó la noche anterior.
Por todo ello, considero que existe un grave problema en el sistema de acceso del alojamiento para los huéspedes que llegan en horario nocturno, especialmente después de las 23:00 horas, ya que el código de reserva parece caducar o dejar de funcionar sin que exista recepción ni asistencia inmediata. Esta situación puede dejar a los viajeros literalmente en la calle durante horas.
Solicito una explicación formal de lo sucedido.
C'était une très bonne expérience parce que j'avais une amusante visite avec mes amis, créant une bonne atmosphère entre les amis, c'était un endroit relaxant qui m'a fait aller à un endroit qui n'a jamais été.
Hôtel assez central à 650 m du centre, à 850 m du château et à environ 1,5 km de la gare principale.
Chambre très grande, salle de bain un peu petite en proportion, à l'arrivée on retrouve 2 bouteilles d'eau dans la chambre mais seulement pour le premier jour.
Dans la salle de bain il y a un distributeur de savon dans la douche et un au lavabo. Il n'y a pas de coffre-fort ni de minibar.
Petit déjeuner à revoir, peu sucré et de qualité médiocre, un peu plus orienté petit déjeuner salé mais depuis 3 matins nous avons retrouvé les mêmes choses.
Bon rapport qualité/prix, si vous n'avez pas de grandes attentes, ça va.
Bel hôtel, propre, très bon petit déjeuner.
Une nuit sans un bon sommeil
Le 29 mars, une dispute a eu lieu dans la chambre voisine 202 toute la nuit.
Dès que je suis entré dans la pièce, mon voisin d'à côté a sursauté.
Au début, les deux personnes ivres discutaient et chantaient joyeusement dans la pièce, mais ensuite quelques autres personnes sont entrées et ont commencé à crier fort, ce qui a duré environ deux heures avant leur départ. minuit……
1:15 quelqu'un est entré
À 16h50, un homme est entré, a commencé à prendre une douche et a commencé à parler.
Le plus étrange, c’est que je ne me saoule pas.
La pièce n'est pas insonorisée et je l'entends très clairement.
Overall, it’s a good clean place to stay for 1–2 nights. Despite its central location, the area is quite peaceful. If you book a room on the 3rd floor, you might hear some noise from the room right in front of yours. I appreciated the coffee machine with capsules — a nice touch.
However, there were a few downsides: the two single duvets were quite small, and I felt cold; a larger, warmer duvet would be preferable. The mansard room isn’t ideal for tall people, and the shower tended to clog quickly. Also, the showerhead holder was placed too high. Lastly, the carpeted floor made it difficult to drag a heavy suitcase around.
Très bien
12 évaluations
8,5/10
Prix à partir de
45 €
par nuit
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9.4/10
Extraordinaire
YYana MontenegroOur stay was perfect. We were looking for the closest hotel to the airport, as my husband wasn’t feeling well and we missed our flight.
The receptionist were amazing trying to help us with making my husband feeling more comfortable.
Breakfast seems to have a good selection, but unfortunately we couldn’t have it.
Extremely clean rooms.
UUrszula ZiółkowskaA wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
KKatrina85L'hôtel est agréable et relativement calme, et propose un petit-déjeuner copieux. Cependant, il n'est pas situé en centre-ville ; un arrêt de tramway se trouve à 10 minutes à pied. Il est voisin de l'hôtel DoubleTree. Le personnel de la réception parle anglais et peut même vous aider à appeler un taxi.
和和哥愛你Bel hôtel, propre, très bon petit déjeuner.
Une nuit sans un bon sommeil
Le 29 mars, une dispute a eu lieu dans la chambre voisine 202 toute la nuit.
Dès que je suis entré dans la pièce, mon voisin d'à côté a sursauté.
Au début, les deux personnes ivres discutaient et chantaient joyeusement dans la pièce, mais ensuite quelques autres personnes sont entrées et ont commencé à crier fort, ce qui a duré environ deux heures avant leur départ. minuit……
1:15 quelqu'un est entré
À 16h50, un homme est entré, a commencé à prendre une douche et a commencé à parler.
Le plus étrange, c’est que je ne me saoule pas.
La pièce n'est pas insonorisée et je l'entends très clairement.
IInvitéI really liked the Columbus Hotel. It's just a few minutes' walk from Grzegorzki train station, which is the next stop after the main station Rynek, coming from the airport. I was in a twin room with a balcony, bathtub, fridge, complimentary water, toiletries. Lovely, bright and clean, comfy beds and nice bedding. Breakfast was delicious. The scrambled egg and little sausages were so tasty. The cakes were lovely with coffee afterwards. Also cereal, meats, cheese, fruit, yoghurt and breads and juices. Lovely and quiet, never heard a sound from other guests in their rooms. A real calm and relaxed vibe. There's also an outdoor seating area and a shop across the road. The tram stops are just to the side and are so easy and frequent. Ticket machines are at the stop, or you can pay on board. Don't forget to validate your ticket. Great base for exploring the Jewish quarter and ghetto, Schindler Factory Museum and don't miss the Plaszow guided tour, a highlight so far. Tram 3 and 24 takes you there from outside hotel and coats 4 zlotys. They are in the process of building a museum there, so it's going to be much busier in the future. Go now while its not as well known. I would definitely return to Columbus hotel, an excellent choice, enjoy!
ZZeca28PROS
*Lovely spacious rooms with nicely refurbished bathrooms.
*The breakfast area looks presentable with a fairly decent selection.
*Bottled water is provided daily, you just have to make sure you hang the sign to request to clean the room.
*Hotel is centrally located right by the square. It’s near grocery stores, restaurants, donut/pastry shops & souvenir shops.
CONS
*The carpets “looked” dirty & old, not very pleasing to look at but they’re not - just gives that impression!
*The main downside for me is the noise. Our room was facing the front which is where pedestrians walk through to the square. Earplugs were supplied by Hotel but they didn’t make a difference. There were loud revellers until 4:30am daily, then once that ends, the delivery trucks & refuse collectors pass through which were just as loud! Needless to say I didn’t get a full night sleep for 4 nights.
Overall, it’s a clean & very reasonably priced hotel. May I also add we are a group that booked 4 rooms. 2 rooms were in the quiet side but the other 2 were in the noisy part. Not all rooms are the same. However, if you can sleep through anything then this wouldn’t be as much of an issue as it was for me.
IInvitéNous avons apprécié notre séjour de 3 jours au Ibis Styles Centrum, à Cracovie. Personnel agréable, une chambre confortable et tranquille et tout dans un grand emplacement, confortable pour les services de tram et de bus. Nous avons même apprécié une promenade dans la vieille ville. Nous serions certainement restés ici.
Ppdp11This is a nice small apartment. The kitchen has a saucepan and frying pan with a few utensils, which are enough for basic cooking. The fridge is handy.
The shower is warm and has good pressure. The air conditioning works.
I was on the top floor. There's a lift. I had a balcony overlooking the cemetery.
The basement has a washing machine but I didn't try it.
It's about a 12 minute walk to Krakov Glowny station. From there, it's about 10 minutes to the main square and another 20 minutes to the old town.
Communication with the property owner was good and generally fast.
Contrary to the Trip listing (May 2026), this apartment has no front desk. As I later read in a review, it's self check-in. Unfortunately, the instructions weren't sent to me. I called the property when I was there and they sent them via WhatsApp. Make sure you have the instructions before you go! I wasted time trying to use the QR code on the front door. This is not for the apartment.
I wanted to extend my stay but the property was booked.
I left my water bottle behind. The owner arranged for the service staff to meet me the following day to return it.
IInvitéWe had a great stay at the Pollera. Many of the 4 or 5 star hotels we looked at were lovely but after some research we realised the Pollera was in an equally great location, maybe 1 to 2 minutes walk away from such hotels, but way cheaper! The hotel is in traditional Polish style which we really enjoyed. The rooms were large and comfortable and had everything we needed. We slept well and had zero issues. The staff were very helpful and kind too! We did not have breakfast at the property as we noticed there were many cafes and bakeries nearby and this worked better for us. As mentioned though, the location was the real draw! We were a 3 minute walk (if that) away from the main square and a similar walk away from what seemed to be the main high street. The hotel is around 20 minutes from the airport and cost us PLN 80 in an uber. Other than that journey, we were pretty much able to walk everywhere. Any trips we went on picked up from a location that was a 7 minute walk away too.
Overall, a great hotel with traditional charm. Great value for money!
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