**My Unforgettable Stay at Crowne Plaza Bandung**
My experience staying at Crowne Plaza Bandung was truly unforgettable. From the moment I arrived and throughout the check-in process, their service was exceptional. From the security guards, door attendants, receptionists, to the staff serving the welcome drinks — everyone greeted us with such genuine smiles. It made us feel like part of a big family and made it so comfortable to talk with the hotel staff.
At check-in, the staff on duty even registered me as a member of the IHG Group right away — something that would’ve been a hassle had I done it myself. That thoughtful gesture alone already spoke volumes about their commitment to excellent service.
Beyond their outstanding hospitality, everything from the cleanliness to the tidiness was just perfect. The availability of thoughtful amenities like a steam iron with a board and a hair dryer added even more value. We were also given a room with a stunning mountain view — truly the best view!
Facilities like the swimming pool and jacuzzi with their beautiful views, as well as the well-equipped gym, were all major factors in our decision to choose this hotel.
Another highlight of our stay was the breakfast — so many varieties to choose from! From local dishes to international options, everything was delicious. The salads were fresh, and the fruit selection was top quality. The fruit was beautifully displayed in a glass case and served by the restaurant staff, rather than taken freely — which helped minimize waste. If the fruit you wanted wasn’t visible, you could simply ask, and they would take it out from the chiller and freshly cut it just for you. They even asked if I wanted yogurt to go with the fruit. Wow! Such thoughtful service.
And yes — they had ice cream that was absolutely tempting. They also offered delicious Middle Eastern dishes. The sweet desserts weren’t overly sugary and were just delightful. If I were to describe everything here, it would take forever — haha!
One more thing — while I was at the swimming pool area, I slipped and twisted my ankle. I requested ice for a compress, and the room service team sent over an ice bucket from the F&B staff, along with two small towels. That kind of attentiveness really stood out.
Without a doubt, we’ll gladly return to stay here in the future. Thank you once again to all the hotel staff for making our stay so memorable.
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Located on iconic Asia Afrika street, this hotel offers great location.
Overall the quality is just ok, considering this is an old hotel.
Some notes:
- the sliding partition in the shower did not work, so I have to take the shower carefully in order not to splash too much water into the dry area
- the elevator broke down on Saturday. I had to wait 30 minutes just to go from 4th floor to the 1st floor. If this is scheduled maintenance, then why did they not plan ahead to avoid high season? If this is not a scheduled maintenance, then I doubt their safety standard.
Such a shame for a hotel with iconic location, too bad I will not be coming back to this hotel.
Bel hôtel et excellent service, quel que soit le service. En tant que touriste, je dois composer avec les différences de langue et de système. M. Kukup, employé du comptoir, et Mme Nuansa (désolé si je me trompe de nom), une jeune employée du comptoir, ont fait tout leur possible pour m'aider. J'apprécie vraiment leur gentillesse et leur hospitalité. Merci encore.
J'étais tellement absorbé par la beauté des paysages que j'ai pu prendre des photos de l'hôtel et du personnel. Ci-jointes : Kawah Putih et le jardin de thé. J'espère que cela incitera davantage de voyageurs à venir séjourner dans cet excellent hôtel.
Nous avons eu récemment l'occasion de rester à votre hôtel et dans l'ensemble, je suis très reconnaissante de l'hospitalité et des installations fournies, mais je voudrais partager quelques réactions constructives concernant les pièges dans la chambre.
Les coussins étaient trop fermes et malheureusement affectaient la qualité du sommeil pendant mon séjour. Pour un hôtel de la norme de Pullman, je pense qu'il serait merveilleux de fournir aux clients un menu de pillow ou au moins un choix entre les pillows doux, moyens et fermes, pour répondre à différentes préférences.
En outre, les serviettes se sentaient plutôt fines et ne reflètent pas la qualité de luxe attendue d'une propriété Pullman. Pour un hôtel de ce calibre, je pense qu'il serait bénéfique de fournir des options pour les pillows plus doux ainsi que des serviettes plus épaisses et plus confortables pour les invités.
J'espère que cette suggestion aidera à améliorer l'expérience des clients dans l'ensemble à l'avenir.
Petit-déjeuner approximativement.
The best Hotel i ever experienced in Bandung.
Great Breakfast, Great Ambience, Great service. Even my mom in law B.day they provide A cute small surprise cake they made it with love.
The Swimming pool is nice and the deluxe room is quite big that enough for 4 people in 1 room .
I recommend this hotel .
The staff was very polite, efficient and helpful. The bathtub is amazing ! It comes along with the bubble bath and bath ball that was provided by the hotel per day❤️ the view at the club lounge at night was breathtaking. Recommended hotel at bandung👍 not forgetting the wide array of breakfast every morning.
If you're craving an escape that's both refreshing and visually inspiring, Hotel Indigo Bandung Dago Pakar hits the sweet spot.
Tucked away in the cooler, greener side of Bandung—up in Dago Pakar—this hotel blends Sundanese heritage with modern aesthetics. From the lobby alone, I knew I was in for a treat. Wood carvings, vintage tiles, curated art pieces... it felt like walking into a living gallery.
But the real magic? The view. Imagine waking up to pine-covered hills and misty mornings from your balcony. It’s a retreat above the clouds.
🚗 Getting There
From Bandung Train Station: ~30 minutes by taxi or ride-hailing app
From the city center: ~20–25 minutes
The road winds uphill, so expect slightly cooler air the higher you go. You will feel the difference.
🎯 Nearby Attractions & How to Get There:
Tebing Keraton – 10 min drive
For a sunrise above the clouds. It’s a cliffside viewpoint with jaw-dropping scenery—bring a jacket and a camera. The road is narrow, better with small cars or scooters.
Taman Hutan Raya (Tahura) – 7 min drive
Forest park with light hiking trails, Dutch & Japanese caves, and peaceful greenery. Great for families with kids or elders.
Dago Dream Park – 15 min drive
A family-friendly amusement park with Instagrammable spots and kid-friendly rides. You can rent an internal shuttle to explore.
Lawangwangi Creative Space – 5 min drive
Art gallery + café with a stunning sunset terrace. One of my go-to places for coffee and creative vibes.
Cafe D’Pakar – 5 min drive
Open-air dining with epic views of the valley. Come early for a spot by the edge. It gets chilly in the evening—pack a sweater.
🏨 Why I Loved the Hotel
Infinity pool facing the forest 🏞️
Spacious rooms with local design touches
Bathtub with mountain view (yes, really)
Rooftop bar + locally inspired cuisine
Peace and quiet — yet not far from the city
✨ Final Thoughts
Hotel Indigo Dago Pakar is more than just a place to stay—it's where nature, culture, and creativity collide. Whether you're on a romantic getaway, a creative workcation, or a family staycation, this place delivers on all fronts.
Abundant choices of breakfast. Full facilities with large swimming pool, complete gym, table tennis, playground and many activities for kids. Good service and good location since it is located in the middle of Bandung City and Lembang. Spacious room.
This Grand Valore hotel/ service apartments is a well run operation with a staff that is professional and accommodating. I have stayed here many times during my back and forth itravels in Indonesia. The breakfast is ample and there is a neighboring Holiday Inn connected Next door if you want a change in menu. Two nice malls are 10-15 minutes away with money change establishments. ATMs are seconds away. The rates are extremely reasonable, the pool is great and the gym is adequate. From a business traveler who has stayed at a lot of hotels. This is a smart choice. One more thing the beds are comfortable and no rugs in the room makes it clean with no odors.
hospitality is wonderful, very communicate. playground the pool clean dan beautiful.
amenities didn’t has comb in it, baby chair hard to find and limited availability on weekend. and i’m pretty sick when i told baby meal at the breakfast to be steamed but kitchen heat it in microwave and looked very dry.
Extraordinaire
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9.2/10
Excellent
AArihanaSuper friendly staff and well kept amenities. Got a free upgrade to a villa too hahaha.
LLeonita Syarief**My Unforgettable Stay at Crowne Plaza Bandung**
My experience staying at Crowne Plaza Bandung was truly unforgettable. From the moment I arrived and throughout the check-in process, their service was exceptional. From the security guards, door attendants, receptionists, to the staff serving the welcome drinks — everyone greeted us with such genuine smiles. It made us feel like part of a big family and made it so comfortable to talk with the hotel staff.
At check-in, the staff on duty even registered me as a member of the IHG Group right away — something that would’ve been a hassle had I done it myself. That thoughtful gesture alone already spoke volumes about their commitment to excellent service.
Beyond their outstanding hospitality, everything from the cleanliness to the tidiness was just perfect. The availability of thoughtful amenities like a steam iron with a board and a hair dryer added even more value. We were also given a room with a stunning mountain view — truly the best view!
Facilities like the swimming pool and jacuzzi with their beautiful views, as well as the well-equipped gym, were all major factors in our decision to choose this hotel.
Another highlight of our stay was the breakfast — so many varieties to choose from! From local dishes to international options, everything was delicious. The salads were fresh, and the fruit selection was top quality. The fruit was beautifully displayed in a glass case and served by the restaurant staff, rather than taken freely — which helped minimize waste. If the fruit you wanted wasn’t visible, you could simply ask, and they would take it out from the chiller and freshly cut it just for you. They even asked if I wanted yogurt to go with the fruit. Wow! Such thoughtful service.
And yes — they had ice cream that was absolutely tempting. They also offered delicious Middle Eastern dishes. The sweet desserts weren’t overly sugary and were just delightful. If I were to describe everything here, it would take forever — haha!
One more thing — while I was at the swimming pool area, I slipped and twisted my ankle. I requested ice for a compress, and the room service team sent over an ice bucket from the F&B staff, along with two small towels. That kind of attentiveness really stood out.
Without a doubt, we’ll gladly return to stay here in the future. Thank you once again to all the hotel staff for making our stay so memorable.
---
CChellebration99The best Hotel i ever experienced in Bandung.
Great Breakfast, Great Ambience, Great service. Even my mom in law B.day they provide A cute small surprise cake they made it with love.
The Swimming pool is nice and the deluxe room is quite big that enough for 4 people in 1 room .
I recommend this hotel .
BBayusatriowIf you're craving an escape that's both refreshing and visually inspiring, Hotel Indigo Bandung Dago Pakar hits the sweet spot.
Tucked away in the cooler, greener side of Bandung—up in Dago Pakar—this hotel blends Sundanese heritage with modern aesthetics. From the lobby alone, I knew I was in for a treat. Wood carvings, vintage tiles, curated art pieces... it felt like walking into a living gallery.
But the real magic? The view. Imagine waking up to pine-covered hills and misty mornings from your balcony. It’s a retreat above the clouds.
🚗 Getting There
From Bandung Train Station: ~30 minutes by taxi or ride-hailing app
From the city center: ~20–25 minutes
The road winds uphill, so expect slightly cooler air the higher you go. You will feel the difference.
🎯 Nearby Attractions & How to Get There:
Tebing Keraton – 10 min drive
For a sunrise above the clouds. It’s a cliffside viewpoint with jaw-dropping scenery—bring a jacket and a camera. The road is narrow, better with small cars or scooters.
Taman Hutan Raya (Tahura) – 7 min drive
Forest park with light hiking trails, Dutch & Japanese caves, and peaceful greenery. Great for families with kids or elders.
Dago Dream Park – 15 min drive
A family-friendly amusement park with Instagrammable spots and kid-friendly rides. You can rent an internal shuttle to explore.
Lawangwangi Creative Space – 5 min drive
Art gallery + café with a stunning sunset terrace. One of my go-to places for coffee and creative vibes.
Cafe D’Pakar – 5 min drive
Open-air dining with epic views of the valley. Come early for a spot by the edge. It gets chilly in the evening—pack a sweater.
🏨 Why I Loved the Hotel
Infinity pool facing the forest 🏞️
Spacious rooms with local design touches
Bathtub with mountain view (yes, really)
Rooftop bar + locally inspired cuisine
Peace and quiet — yet not far from the city
✨ Final Thoughts
Hotel Indigo Dago Pakar is more than just a place to stay—it's where nature, culture, and creativity collide. Whether you're on a romantic getaway, a creative workcation, or a family staycation, this place delivers on all fronts.
UUtilisateur anonymeI had great stay at the hotel, amazing hotel, feels like in Bali... Nice room and amenities.. Good services...the pool was so nice, family pool with warm water.. Hope to return soon..Thank you
EEffaefufuFrom the moment we arrived, the resort exceeded all expectations. Nestled in a stunning natural setting with breathtaking views, this resort is the perfect mix of luxury, comfort, and serenity. The check-in process was seamless, and we were warmly welcomed with drinks and genuine smiles.
Hasbi attended to us throughout the sty and he has been exceptional.
Our room was beautifully designed with modern touches and local charm. Immaculately clean, it featured a plush bed, a spacious balcony overlooking the lush greenery, and all the amenities one could need—including a stocked minibar,a dreamy rain shower and a bathtub overlooking the scenery.
What truly sets this resort apart is the service. Every staff member went above and beyond to make our stay unforgettable. Pak Handy also come down on the 2nd day to check on our hospitality. From the attentive housekeeping to the friendly restaurant staff, everyone made us feel like VIPs.
Speaking of food—absolutely delicious! Every meal was a culinary experience, with fresh ingredients, generous portions, and diverse options.
Whether lounging by the pool with magnificent view and cooling weather and indulging in spa treatments, there was never a dull moment. The peaceful ambiance and pristine surroundings made it feel like we had found our own private haven.
We left feeling relaxed, pampered, and already planning our return
And recommending to our family and friends. If you're looking for a getaway that blends luxury with nature and top-notch service, this resort is it. Five stars all the way!
LLily BudihardjoAbundant choices of breakfast. Full facilities with large swimming pool, complete gym, table tennis, playground and many activities for kids. Good service and good location since it is located in the middle of Bandung City and Lembang. Spacious room.
AAries TravellerCe n'est pas la première fois que nous avons séjourné à Novus. Nous aimons le design de leur lobby. C'est très confortable et élégant.
Il semble qu'ils aient rénové leur chambre. La chambre est propre, mais pour une raison, ils n'ont pas de rug en dehors du lavabo.
Il a fallu un peu de temps pour qu'ils aient été sous-traités.
Novus est tout simplement parfait pour une famille de porte-parcours, ils ont un club d'enfants, une cour de golf pour les enfants, un cheval et une activité artistique, et vous pouvez apporter votre enfant pour nourrir les lapins.
RRina ErvinaHad the best stay here while I am in puncak!!!
In love with everything, the view, room, the facilities,
Literally everything.
They gave me a complimentary photoshoot as well. The minus point only the check in time regulation is too late, at 2pm.
JJimesI had an amazing stay at The Gaia Hotel Bandung – everything exceeded my expectations. The architecture is stunning and artsy, with a perfect blend of modern design and lush greenery. The outdoor spaces are beautifully maintained and create a refreshing atmosphere.
My room was modern, clean, and comfortable. I was pleasantly surprised to receive a complimentary upgrade to The Club, which made my experience even more special.
The staff were incredibly friendly and helpful. Big thanks to Ghanie and Risma for their outstanding assistance – they made everything feel personal and seamless.
One thing to note: the lifts can be a bit confusing and feel quite small considering the hotel’s size and number of guests. I hope this can be improved in the future.
Overall, this hotel offers a unique and personalized experience. Truly the best in town. I would definitely stay here again.
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