Hôtels 4 étoiles à Texas, États-Unis

Le personnel était très confortable. Les chambres étaient agréables. Le centre-ville et l'absence de parking étaient la partie la plus frustrant. Le valet a fait que cela soit un peu plus confortable, mais nous avons attendu 30 minutes pour que le valet nous emmène notre voiture.

I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant. Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction. The room was great, wonderful view, bed/bedding was comfortable, shower was amazing. Customer service in the morning wasn't all that great.

La comparaison des décisions prises par plusieurs magasins est très intéressante ! Les chambres sont grandes et propres, et le prix est élevé. Il y a un restaurant au rez-de-chaussée de l'hôtel et vous pouvez marcher directement jusqu'à la rivière en sortant de l'hôtel. L'inconvénient est que le wifi est trop lent

Nous avons choisi cet hôtel en raison de la localisation, facile à pied à la rivière, notre point préféré .... juste parfait. Le service de la chambre et du serveur était extrêmement utile et courtois. La seule chose dont nous ne sommes pas satisfaits était notre chambre #610. Il n'était pas invitant, il semblait vague, était sombre, ne pouvait pas ouvrir des ombres le soir, trop de soleil. Lorsque nous y sommes arrivés, les ombres étaient en état de monter et la chambre était très chaude, il a fallu longtemps pour refroidir la chambre. Le matin, nous apprécions la lumière extérieure, cependant. Il semblait juste que nous étions dans une très petite chambre douloureuse. Oh, nous aurions eu une micro-ondes dans la chambre. Nous attendions juste un peu plus pour le prix que nous avons payé. Mais nous avons fait le meilleur de cela et nous avons aimé là-bas. Merci pour votre service pour le rendre confortable.

The hotel had a perfect location for the events we had planned. It was busy in the area because of the No Kings Protests but it had no impact on our stay. The hotel staff upgraded our room due to an error on their part and it was fabulous!! The bathroom was amazing and the beds were super comfy.

Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.

I had such a great experience staying at the Hilton Dallas Lincoln Centre! The staff was super friendly and made check-in a breeze. My room was spacious, clean, and very comfortable – I felt right at home. The hotel itself is beautiful, and I loved the amenities, especially the pool and fitness center. The location couldn’t be better – it’s just a short walk to the Galleria Dallas, so there’s tons of shopping, dining, and things to do nearby. Plus, there are great dining options right in the hotel, which made it really convenient. I’d definitely recommend this hotel to anyone visiting Dallas. It’s a perfect spot for both business and leisure!

典型美國鬧市區酒店：裏景區近，沒有自己停車場（代泊停車）；門面小（主要服務樓上）

The room was fine but the view overlooks only the lobby from the third floor. I did not get the “high floor” overlooking the road as promised and ended up walking up late as I use the sun as my wake up clock.

Excellent séjour ! L'hôtel est très unique, il vous permet de rester à nouveau pour l'atmosphère et le design. Located in a business area, could be quiet on the weekend