Hôtels 4 étoiles à Jiangsu, Chine

This is the first time I've had an absolutely 10/10 experience with any hotel. This particular hotel also outranks every other Marriott I've ever stayed at. I genuinely could not think of a single negative point. I was only in Nanjing for 2 nights, in town for a meeting, and I'm so glad I chose to stay here. Firstly, the room is exactly as advertised. Marriott hotels always have the fluffiest pillows, but this particular hotel had the most HEAVENLY pillows. The bed was so comfy that I ended up postponing my day plans just so I could sleep in! I didn't realise how desperately I needed that rest and recuperation, and am glad I chose to stay here and get what I needed. Also, this hotel does not skimp on the water - most hotels will only give you 2 tiny bottles a day, which if it's blazing hot outside, can be frustrating, especially if you want to boil water for tea/coffee in the morning. This hotel provides 4-5 complimentary bottles of water per day. In many ways, I felt like they anticipated what I'd need and would provide it before I even had the chance to ask. There is also an ironing board stowed in the room, which for me was a lifesaver as I had an important meeting. As other reviewers have mentioned, the location is indeed fantastic. I was so relieved to find that after a long train journey, I only needed to hop on the subway for 1 stop - I didn't even need to exit the building, as the hotel is located inside the mall connected to the subway station. The breakfast spread is not too bad either, with the highlight for me being the espresso machines. When I tell you this machine delivers the most divine coffee in 10 seconds, I am not kidding. It was one of my favourite things and a great way to kickstart a busy day. At check-in, the reception staff ensured they gave me all the info I needed. I noticed this is often skipped at other hotels as staff are shy or reluctant to speak in English, which results in foreign guests missing out on relevant info or complimentary perks - but the Marriott team refused to let language be an obstacle. I was glad to learn free snacks and coffee were available in the executive lounge each evening. While I was there, the executive lounge manager - I think her name is Sheila, apologies if I've gotten this wrong - took the time to introduce herself and ask if I needed anything. She was so polite and genuinely seemed to want to improve the experience for guests. To me, these small touches are what set a service-oriented luxury hotel apart from others. On my first night, I'd arrived pretty exhausted after having sat on a delayed train for hours, and I wanted to order takeaway as I didn't have the energy to go out. They have ******* lockers positioned right at the hotel entrance, which you can unlock with your phone and collect your deliveries. Being a foreigner who doesn't understand Chinese very well, I wasn't sure how to navigate this, but the reception staff went out of their way to help me, ensuring they stayed with me until I'd collected my parcel - it was not at all necessary for them to help me so much, but they did, and I'm very grateful for that :) I spent the entire month traveling in China and so, looking back, am able to compare all of the hotels and experiences from this trip. This particular hotel ranks 10/10 for me not only because of the location, but also because of the kindness and professionalism of staff. Things can sometimes be confusing or overwhelming for foreigners, and this was the only hotel where staff didn't hesitate to rush in and offer to help, no matter how small the issue. Even the gentleman at the coffee bar in the lobby was so kind and polite - and might I add, everyone at this hotel speaks English, so they really do cater to an international crowd. Housekeeping staff too were very sweet, always greeting you and asking if you needed extra bottles of water. Thank you for a relaxing, delightful stay! I hope to come again and stay longer next time.

Situé sur la rue piétonne Pingjiang Road, l'endroit est très pratique pour se rendre au musée de Suzhou, au jardin du Maître des lieux, au jardin du Bosquet des Lions et au jardin des Amoureux, tous accessibles en moins de 20 minutes à pied. Il est également facile de prendre un taxi depuis Baita East Road pour rejoindre d'autres attractions. On y trouve aussi de nombreux restaurants. Cependant, toute la rue en contrebas est devenue trop commerciale, avec une foule de touristes prenant des photos. L'atmosphère animée de Pingjiang Road, que mon ami décrivait avec ses contes et ses chants traditionnels, a disparu.

Nous avons réservé la chambre familiale avec 2 chambres à coucher pour notre voyage en Nanjing et l'hôtel n'est pas vraiment décevant. L'hôtel est très propre et proche des attractions de Laomendong. Toutes sont à pied. Les attractions proches sont également très nombreuses et facilement accessibles à courte distance. La nourriture et le restaurant ne sont pas un problème. La chambre dispose de toutes les installations et, surtout, de lave-linge gratuite, ce qui est important pour mon voyage familial pendant de longues journées, car nous n'avons pas besoin de porter beaucoup de vêtements. Le propriétaire est amiable et a donné des suggestions à nos lieux de visite aussi. Le petit déjeuner est inclus. Même si simple, assez bon pour commencer pour la journée sans avoir à chercher de la nourriture avant de sortir. En général, une bonne et agréable expérience avec notre séjour.

Now, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here. Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around. In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room. When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture? Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc. Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us. These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.

: Après l'automne de Yanzhou, je sens que les gens sont vraiment très peu nombreux, je sens que les gens quittent la gare de haute voiture et que la zone de scène est très confortable. Les gens qui habitent à l'hôtel sont également très peu nombreux, très confortables et pas congestionnés. Le service de l'hôtel est un vieux cinq étoiles, ou très professionnel, que ce soit la réception ou le serveur du restaurant. Le petit déjeuner est toujours beaucoup, Yangzhou a des petits déjeuners spéciaux, des noix et des paillettes. La chambre est très grande et il est très confortable de vivre. Le robot de l'hôtel est le meilleur des enfants [fort]

Niché au cœur de Gusu, cet hébergement offre une ambiance chaleureuse et intime, typique d'une maison d'hôtes. Les murs blancs et les tuiles grises créent une atmosphère sereine et élégante. La chambre est propre, raffinée et très bien insonorisée, garantissant un repos paisible. Toute la famille a apprécié le confort optimal et les équipements complets. De plus, l'accès à la rue Shantang est très pratique. C'est vraiment le premier choix pour un séjour à Suzhou. Le petit-déjeuner était également très copieux. Au moment de notre départ, la réceptionniste nous a même offert un petit cadeau de bienvenue, nous la remercions sincèrement et leur souhaitons beaucoup de succès dans leur entreprise.

Location is convenient as there is a mall, night food street and a nearby tram station. The front office is located on the 5th level; not on the ground floor. But there is an entrance on the ground level for hotel guests. The front office lady who did the room check-in for us is helpful. However, the rest are less than friendly. There is an in-room safe which is rare for hotels in this category. When we attempted to use it, we realized that it couldn’t be locked. Front office sent a maintenance staff who encountered the same problem. As a result, he replaced it and the issue was resolved. There was an eye-opener incident with the in-room safe which convinced us not to use it. We returned to our room on the second night (21st March 2026) and couldn’t open the safe door. After a few failed attempts, we contacted the front office which sent the same maintenance staff who replaced our safe the previous night. To our surprise, he opened the safe with his personal code. I would think a decoder or gadget of some sort would be required in order to open the safe. There was central air-conditioning which proved insufficiently cold. We had to open the window to cool down the room. Terry slippers were not the standard setup. Plastic slippers were provided. However, terry slippers were provided upon request. Plastic bags are not provided with the rubbish bins. Unhygienic! Only a box of tissues was provided. Most hotels provide 2. The refrigerator isn’t cold enough. Coffeemate was provided. It should be drip-coffee. The master switch was located next to the room door which was very inconvenient. In most hotels, it’s at the bedside! The shower cubicle floor and sink countertop have stains. Hair-conditioner was not provided. Instead, a conditioning shampoo was! There was only 1 wall hook. There should be at least 2. Water seeps through the shower cubicle door. This can cause injury should one slips. There were only 2 washers and 2 dryers. They looked like household type; unlike Atour which is commercial type thereby more powerful. In addition, you have to manually add the detergent as it doesn’t not dispense automatically. There’s pros and cons to this arrangement. The washing and drying was a nightmare! It takes 50 miniues to wash and 90 minutes to dry. The ‘standard’ is 30 minutes to wash and 35 minutes to dry. There was one time when it took 105 minutes to dry our pants! Timing is good; 6:30am to 10:15am (weekday) and 6:30am to 10”30am (weekend). Breakfast was delicious and had a good range of food. It came with bread and butter pudding! Food was constantly replenished. Staff service was excellent! They aim to please. So, 4 stars service is for the staff who served at the breakfast area/restaurant. On the whole, we get the impression that the hotel management is trying to cut operating cost except for breakfast.

J'écris rarement des critiques sur les B&B. C'est vraiment une première fois rare pour moi. C'est aussi un magasin que je choisirai certainement lors de ma prochaine visite à Zhouzhuang, que ce soit chaque coin que le propriétaire du magasin a soigneusement décoré ou le plus mignon. petits seins dans le magasin. Le chien Snowball nous a fait sentir comme chez nous et le lit chaud nous a apporté beaucoup de chaleur et de joie. J'espère que nous pourrons rester plus longtemps la prochaine fois ~. Environnement : Magnifique Service : en place Hygiène : propre Installations : complètes

Je recommande vivement le Novotel Nanjing Xinjiekou Suning ! Non seulement son emplacement est idéal, à quelques pas des principaux centres commerciaux, mais la chambre offre également une vue imprenable, vous permettant d'admirer la vie nocturne animée de Xinjiekou. Le petit-déjeuner est copieux, avec des options chinoises et occidentales, et le goût est excellent. Le personnel est sympathique et accueillant, et l'expérience globale est fantastique !

Nous avons séjourné là-bas pendant les vacances de printemps avec les enfants, et nous avons trouvé la chambre très confortable, juste au bord de la rivière. Le service était excellent. La terrasse au troisième étage de l'hôtel est très agréable pour se détendre. Le seul petit bémol est que le parking gratuit est un peu difficile à trouver, mais compte tenu de l'emplacement de l'hôtel, avoir un parking gratuit est déjà un grand avantage. De plus, la pomme de douche dans la chambre était un peu vieille et certains trous étaient bouchés, même si le débit d'eau était bon. Je suggérerais à la direction de l'hôtel d'envisager l'entretien ou le remplacement des équipements.