Hôtels 4 étoiles à Boukhara, Ouzbékistan

Wasn’t a very pleasant stay. On the first day we felt like a scam. We booked the room with an open window door but when we checked in, they gave us an accessible room next to the lift. Nothing looked like the picture on trip.com nor on Mercure website. The accessible bathroom design was also a huge miss. We tried to talk to front desk but they said that’s the last room they have and there were twin beds in the room, so that’s the correct room. They in the end asked us to request for room change the next day if we don’t ‘like’ it. We waited the manager until late morning next day and explained the issue which was more than a room change request. The manager admitted there are only a few rooms that actually look like the picture on their website. They finally gave us the room that we actually booked after a long argument, and compensated us on the first night issue. Beware of what you booked. They mixed a lot of different rooms into one room category and charge the same price point. The room amenities were basic also.

Wonderful staff, but the hotel is a compromise The staff here are genuinely lovely — warm, attentive, and always willing to help. That's the highlight of the stay, and it deserves real credit. But the hotel itself is a compromise. The main draw is the outdoor pool, which is excellent — and honestly, there's nothing of this quality anywhere else in the city. The problem is everything around it. The hotel sits far from the historic center, so you're dependent on taxis to get anywhere worth seeing. The views from the rooms look out onto old Soviet-era buildings with little charm, and there's a layer of dust over everything. The pool is where the real frustrations begin. It's open to non-guests for a fee, which means it's frequently overcrowded — especially on weekends, when there's often simply no space. Many of the local visitors behave with little regard for others: jumping in, shouting, treating it like a public party rather than a hotel pool. Some show up and drink heavily. During our stay there was a man who was completely, falling-down drunk — he stumbled and nearly cracked his head open several times. The staff had no idea how to handle it. They let him lie around, swim, even dance, while children of paying guests were right there in the water nearby. For a spa team, this is real unprofessionalism — there was no intervention, no sense of safety, no management of the situation at all. On top of that, Sundays are women-only days, with men not allowed in at all. I understand the intent, but if you've traveled here and paid specifically for the pool, that's a significant loss - because without the pool, the hotel is honestly rather grim and uninteresting. In short: the people who work here are kind, and the pool is the best in town. But the location, the surroundings, the overcrowding, and especially the spa staff's inability to maintain a safe, professional environment make this a place you choose despite its flaws, not because of them.

Les conditions d'hygiène de l'hôtel sont bonnes, mais il y a des élévateurs à distance de la ville antique, en particulier dans la ville antique de Bharra. Il faut aller très loin du point de repos de la nuit pour prendre un taxi. Le petit déjeuner est beaucoup plus nombreux, mais il y a plusieurs plats chauds, il y a un sentiment de chauffage inépuisable, tous chauds, goûts généraux.

L'hôtel n'est pas dans la vieille ville, mais par taxi pour se rapprocher assez. Il était un peu bruyant des voitures sur la rue (visualité de la ville). Le petit déjeuner était normal, varié, il y avait des fraises, céréales, abris au milieu de mai. Le centre de l'hôtel est très bien situé dans le centre de l'hôtel.

Had a fantastic stay at the hotel. We stayed for 3 nights and it felt so nice coming back every night to a place that felt like a home. The deco was very modern and had a nice bathroom. But what stood out was the breakfast, we’d wake up in the morning to a knock on our door and a freshly cooked meal. We tried so many of their options and I would recommend the shashuhka and sandwich, but you can’t really go too wrong. The owner is super friendly and the location of the property is right next to many of the main attractions, so much so that we walked over to many of them.

L'hôtel est situé juste à côté de la rue piétonne de Boukhara et est très proche des attractions. Le petit déjeuner a été préparé par une tante locale très gentille et il était délicieux. Le patron a dit que la tante travaillait dans un restaurant Michelin et le recommandait vivement. Le restaurant a une histoire de 200 ans et les chambres sont petites mais confortables.

Was such a beautiful place to stay stay if you want to stay near the old city and I loved it. The staff are very helpful and kind and one of the staff let me check in two hours since I arrived a bit earlier. That’s the hotel has really nice ambience to eat and all of the amenities and facilities that come with it are exceptional as well. I thoroughly enjoyed my stay and I would love to stay here, and I highly recommend anyone looking for a place to stay close to the old city to choose this place

Un très agréable mini-hôtel dans la vieille ville, toutes les vues sont disponibles de manière progressive. Un délicieux petit déjeuner divers de tables suédoises, un personnel agréable. En général, satisfait de l'hôtel, répond aux attentes.

Очень красивый отель с прекрасным обслуживанием, в пешей доступности от старого города. Нам предоставили семейный номер, состоящий из двух стандартов, соединенных межкомнатной дверью, очень удобно для 4 человек! В номере есть все необходимое, хороший ремонт и удобная мебель. На ресепшн помогли со всеми вопросами - забронировать столик в ресторане, осуществить обмен валюты и проч. Единственное, что немножко огорчило - достаточно скромный по сравнению с Хивой и Самаркандом завтрак, горячих блюд было мало, выпечка в заводских упаковках, зато неплохой кофе.

Un grand hôtel nouveau, près de la vieille ville, il y a un grand supermarché juste à côté. L'hôtel a juste ouvert, lit frais, nettoyage partout. Délicieux petits-déjeuners, excellent café - il y a une machine à café, ils servent du sucre traditionnel, des céréales . Il y a une zone confortable avec canapés en haut.