RedDoorz Plus @ SCBD carte, adresse, Localisation, gares et aéroport les plus proches

Dari segi pelayanannya oke, ramah, sopan, baik2 Lobby hotel wangi dan ada welcome drink Makanan untuk sarapan juga diganti setiap hari walaupun menu yg didisplay sedikit Rasa makanan oke Di depan hotel juga ada yang jual makanan berat, seperti mie ayam, soto (-) air kamar mandi baunya aneh (-) Keramik lantai yang dipake dikamar bukan yang licin, tapi bercorak jadi agak keset (-) netflix hanya ada di gedung baru (-) AC nya kurang dingin (-) lift kecil hanya muat 3 orang

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Amazing will visit again soon!! The staff is exceptional, they give us a complimentary cake for our mom’s birthday at that time.

La salle de commerce était excellente et dispose de chambres de réunions pour les réunions privées. Le seul problème que j'ai avec l'hôtel est que le coût est de 3 à 4 fois plus que la plupart des 5 hôtels étoiles à Jakarta.

I didn’t expect such unpleasant experience given that it’s a luxury hotel. Firstly, during my stay when I was in the room alone, I encountered the staff claimed to be operation manager to open my door room without any prior notice. It was later, explained that it’s because the room is under DND and almost been 24 hours no cleaning by housekeeping hence they just want to make sure we are doing fine in the room. Understand that the room bell was off and put under DND but if you were to check perhaps can ring the phone too beforehand ? Secondly, due to plans of change I requested early check out through trip.com. Long story short, the hotel due to the T&C and prepaid room. They unable to allow early check out. But in the midst of the request , they pushed the responsible to trip.com and it was later found out it was the hotel themselves whom not allow early check out. The staff was impolite too as they spoke bahasa and thought that we did not understand. Lastly, the operation manager called and indirectly try to put the blame on trip.com. After confronting, then only they mentioned is due to their management decision. Frankly, it’s a horrendous stay to me

The service not bad, but my stay here didn’t meet my expectation, as i set the bar high for my stay in Keraton, as Keraton under spg, back then, was my favourite hotel in Jakarta. The room size is same as before, huge for Jakarta’s standard room, however, the vibe is totally different. I feel like Keraton now is too bright, under spg , used to be more elegant, solid, luxurious. The quality of breakfast is also too much different from before. And the most irritating one for my stay now is the strong paint smell, since it’s just newly renovated, make my stay uncomfortable.

NO HOT WATER! WHAT?! It's normally a hotel with good value but between no hot water and a phone line that keeps cutting off to the concierge, for this particular trip it's a serious blow to my enjoyment.

We did’n like the smell of the air fresher used in the room which is lemongrass scented. It smells azure taste and not fresh feeling. Le champagne de lavage est également basé sur le cidre et ne sent pas aussi fraîche et délicate que l'hôtel 5 étoiles habituel.