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Hilton Florence Metropole
4/582 Commentaires

Hilton Florence Metropole

Isolotto - Legnaia Florence|À 1.26km de la Parco Giochi Del Caravaggio

Dernière réservation il y a 15 h

The worst Hilton. First of all, the second day I arrived the hotel had no service because they were doing work. What kind of a hotel does service and shuts down everything while guests are there?! Second of all, most of the staff and one of the bartenders are very rude. They do not want to help you. They are angry. This is supposed to be a business in hospitality. This hotel is quite the opposite of everything hospitality means. Third, when asking for full service on your room sometimes they do it and you have to keep reminding them. Fourth, someone was smoking in one of the rooms and every single guest is alerted of with an alarm in their rooms which I get if it was an actual fire. They have no business center with a computer which is unheard of. Everything in your room is controlled by your key card. Lights, electricity, everything. The ac is awful. It’s freezing and you cannot control it. It’s super hot outside and then an ice chest in your room. You can get sick in that environment. The showers have mold in the cracks. You can’t even ask them simple things like when if the bar open for coffee without being yelled at. They have a condescending bar tender who stresses out and yells at you claiming there is only one of him. That’s false. There are 2-3 others and he acts like he is working in a real bar. He’s not a bartender. In the states the bartenders are super busy and yet, they continue to have smiles on their faces and accommodate what you want. This is the worst hotel I have ever been to and will never go again. They charge for everything. No complimentary coffee and just overall rudeness. In the middle of nowhere. The toilets don’t work. Their coffee machine in the room is not a coffee machine. It’s a water machine that heats up water and they don’t tell you anywhere that you need to turn it off after 2 minutes. So if you stay here, turn it off after two minutes or else it will spill all over. I will do my research next time on hotels and will not fly into Florence next time.
Riva Lofts Florence
4.6/551 Commentaires

Riva Lofts Florence

Isolotto - Legnaia Florence|À 1.92km de la Parco Giochi Del Caravaggio
I can’t rave enough about our stay here at Riva Lofts! My husband and I absolutely love Florence & have been several times, but Riva Lofts gave us a new experience that was intimate, immersive and experiential. Our superior loft was the perfect size for us two, and breakfast served at the restaurant every morning was a great way to start our day (special shout-out to Giovanna for always being so sweet!). We took part in a private cooking class with chef Michele and we learned how to make a 4-course meal, including two pastas (we bought a pasta machine online after, if that’s any indication as to how much we enjoyed it). We dined at the on-site restaurant helmed by chef Michele multiple times and it was an elevated, fine dining experience in a nice, casual environment (so you didn’t have to dress up to the nines). We also booked a wine tour through the hotel that included a private driver, who brought us to two historic towns and two wineries. Finally, the location is out of the city center, but in a good way! We felt more like locals (although everyone at the hotel spoke English, but we did try to speak Italian which seemed appreciated!). Other recommended restaurants were about a 20-25 min walk, however, a tram that took you to the city center was easy to use and a short walk away (getting you to the Florence train station within minutes). Overall, it was a peaceful, romantic retreat with activities sprinkled in, wonderful public spaces (both indoor and outdoor) and the staff at Riva who couldn’t have been nicer. You won’t regret staying here!
Youth Firenze 2000
3.4/546 Commentaires

Youth Firenze 2000

Isolotto - Legnaia Florence|À 2.35km de la Parco Giochi Del Caravaggio
Review of Hotel Firenze 2000 which also goes by Youth Hotel Firenze 2000. WARNING! Do not go to this “hotel”! I travel around the world and stay in hotels of various star ratings but I have never stayed in a hotel as bad as this one. Where shall I begin? It is a 2-star hotel, so my expectations were not high. I wanted clean and safe. To begin with, I was required to wire transfer from the bank the entire amount of the hotel stay, including the taxes. I reserved 7 rooms for 12 people. The cost was the same as the 4-star hotels, but I couldn’t get 7 rooms. Then, as I requested that 6 of the rooms have twin beds instead of one larger one, I was charged an extra $50 per night, per room. That was a total of $600 for 2 nights. (I was charged in Euros but it was similar to dollars.) When we arrived, we saw that all of the beds in all of the rooms were twin beds. Some were pushed together to make a larger bed. When I complained, I was told that some of the rooms were upgraded. The upgrade was 2 twin beds pushed together and a cot as the second bed. If you are required to stay at this hotel, do not pay extra for twin beds. It is all they have! I asked for the $600 back because they were all twin beds but was told no. By the way, they were all hard as a rock and looked like they were from the 1960s child’s bedroom and well worn. The tile floors looked stained with dirt. One of the rooms had a shower that had black mold around the bottom edges of the shower. The people in that room thought it was safer to just not shower. When I brought it to the attention of Aldo, who I believe is the manager, he said it is the silicone. I told him that silicone is not black and that it is mold. He claimed to not understand what I was saying. The mold was around the whole bottom perimeter of the shower. His response is that this is the best 2-star hotel. Nope! We proceeded to the next room where the toilet would not properly flush. He took the lid of the tank off and said it is broke and just take the tank lid off to flush. I told his that this was unacceptable but was told there was nothing he could do. Another incident occurred in the middle of the night. There was a room in the hotel with a crying child and a barking dog, apparently without an adult. I didn’t find out about this until the next day from the people in that hallway who were kept up for hours. I don’t know why the hotel staff didn’t contact the police and let this persist for hours but it ruined the next day for many people because they were exhausted. There is not an elevator so be aware that you will have to carry your luggage up the stairs. Some rooms have no windows. When asked twice to call taxis, each time it was a challenge. I don’t know if it was the system they use but I didn’t have any trouble in any other areas. I asked for two large taxis about 1 hour before we needed them but they didn’t call them until we needed to leave and then proceeded to tell me it was the taxi company’s fault. We had to

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Guest House l'Aranceto
4.1/526 Commentaires
Florence Historic Center
La maison d'hôtes est extrêmement bien meublée, les chambres sont aussi bien que annoncées et la salle de bain privée a été parfaitement entretenue et nettoyée. La maison d'hôtes est située à proximité des principaux moyens de transport tels que les bus et les tramways, il est donc très facile et rapide de rejoindre le centre de Florence. Les hôtes sont très polis et prêts à vous aider si vous avez des doutes ou des besoins. Je recommande l'endroit pour sa propreté, sa beauté et son rapport qualité-prix !
1900 Artevita B&B
4.1/518 Commentaires
Florence Historic Center
Nous avons séjourné deux nuits dans ce b&b situé juste en dehors de la zone ztl. À quelques centaines de mètres, vous trouverez l'arrêt de bus pour arriver au centre historique. Il y a toujours près de la pâtisserie conventionnelle où vous pouvez faire petit déjeuner. La chambre est spacieuse, propre et fonctionnelle. Dans la zone commune, vous trouverez la cuissière et la machine à café. Stefano, le propriétaire, nous a accueillis à l'arrivée, même si tardive, et s'est montré prêt à fournir des informations et des conseils pour le séjour. Il nous a également permis de laisser les bagages dans la structure le jour de la sortie. C'est gentil et confortable, et donc, très conseillé.
Hilton Florence Metropole
4/582 Commentaires
Isolotto - Legnaia
The worst Hilton. First of all, the second day I arrived the hotel had no service because they were doing work. What kind of a hotel does service and shuts down everything while guests are there?! Second of all, most of the staff and one of the bartenders are very rude. They do not want to help you. They are angry. This is supposed to be a business in hospitality. This hotel is quite the opposite of everything hospitality means. Third, when asking for full service on your room sometimes they do it and you have to keep reminding them. Fourth, someone was smoking in one of the rooms and every single guest is alerted of with an alarm in their rooms which I get if it was an actual fire. They have no business center with a computer which is unheard of. Everything in your room is controlled by your key card. Lights, electricity, everything. The ac is awful. It’s freezing and you cannot control it. It’s super hot outside and then an ice chest in your room. You can get sick in that environment. The showers have mold in the cracks. You can’t even ask them simple things like when if the bar open for coffee without being yelled at. They have a condescending bar tender who stresses out and yells at you claiming there is only one of him. That’s false. There are 2-3 others and he acts like he is working in a real bar. He’s not a bartender. In the states the bartenders are super busy and yet, they continue to have smiles on their faces and accommodate what you want. This is the worst hotel I have ever been to and will never go again. They charge for everything. No complimentary coffee and just overall rudeness. In the middle of nowhere. The toilets don’t work. Their coffee machine in the room is not a coffee machine. It’s a water machine that heats up water and they don’t tell you anywhere that you need to turn it off after 2 minutes. So if you stay here, turn it off after two minutes or else it will spill all over. I will do my research next time on hotels and will not fly into Florence next time.
Riva Lofts Florence
4.6/551 Commentaires
Isolotto - Legnaia
I can’t rave enough about our stay here at Riva Lofts! My husband and I absolutely love Florence & have been several times, but Riva Lofts gave us a new experience that was intimate, immersive and experiential. Our superior loft was the perfect size for us two, and breakfast served at the restaurant every morning was a great way to start our day (special shout-out to Giovanna for always being so sweet!). We took part in a private cooking class with chef Michele and we learned how to make a 4-course meal, including two pastas (we bought a pasta machine online after, if that’s any indication as to how much we enjoyed it). We dined at the on-site restaurant helmed by chef Michele multiple times and it was an elevated, fine dining experience in a nice, casual environment (so you didn’t have to dress up to the nines). We also booked a wine tour through the hotel that included a private driver, who brought us to two historic towns and two wineries. Finally, the location is out of the city center, but in a good way! We felt more like locals (although everyone at the hotel spoke English, but we did try to speak Italian which seemed appreciated!). Other recommended restaurants were about a 20-25 min walk, however, a tram that took you to the city center was easy to use and a short walk away (getting you to the Florence train station within minutes). Overall, it was a peaceful, romantic retreat with activities sprinkled in, wonderful public spaces (both indoor and outdoor) and the staff at Riva who couldn’t have been nicer. You won’t regret staying here!
Villa Tolomei Hotel & Resort
4.2/570 Commentaires
Gavinana - Galluzzo
Très distinctif, vous pourrez apprécier l'authentique campagne toscane. Et il est très célèbre dans la région, et les chauffeurs de taxi le savent. C'est un manoir de campagne agréable et rustique. La chambre est grande et confortable. Le lit est grand. Il s'agit de prendre un taxi pour la ville, mais le taxi n'est pas difficile à combattre.
Youth Firenze 2000
3.4/546 Commentaires
Isolotto - Legnaia
Review of Hotel Firenze 2000 which also goes by Youth Hotel Firenze 2000. WARNING! Do not go to this “hotel”! I travel around the world and stay in hotels of various star ratings but I have never stayed in a hotel as bad as this one. Where shall I begin? It is a 2-star hotel, so my expectations were not high. I wanted clean and safe. To begin with, I was required to wire transfer from the bank the entire amount of the hotel stay, including the taxes. I reserved 7 rooms for 12 people. The cost was the same as the 4-star hotels, but I couldn’t get 7 rooms. Then, as I requested that 6 of the rooms have twin beds instead of one larger one, I was charged an extra $50 per night, per room. That was a total of $600 for 2 nights. (I was charged in Euros but it was similar to dollars.) When we arrived, we saw that all of the beds in all of the rooms were twin beds. Some were pushed together to make a larger bed. When I complained, I was told that some of the rooms were upgraded. The upgrade was 2 twin beds pushed together and a cot as the second bed. If you are required to stay at this hotel, do not pay extra for twin beds. It is all they have! I asked for the $600 back because they were all twin beds but was told no. By the way, they were all hard as a rock and looked like they were from the 1960s child’s bedroom and well worn. The tile floors looked stained with dirt. One of the rooms had a shower that had black mold around the bottom edges of the shower. The people in that room thought it was safer to just not shower. When I brought it to the attention of Aldo, who I believe is the manager, he said it is the silicone. I told him that silicone is not black and that it is mold. He claimed to not understand what I was saying. The mold was around the whole bottom perimeter of the shower. His response is that this is the best 2-star hotel. Nope! We proceeded to the next room where the toilet would not properly flush. He took the lid of the tank off and said it is broke and just take the tank lid off to flush. I told his that this was unacceptable but was told there was nothing he could do. Another incident occurred in the middle of the night. There was a room in the hotel with a crying child and a barking dog, apparently without an adult. I didn’t find out about this until the next day from the people in that hallway who were kept up for hours. I don’t know why the hotel staff didn’t contact the police and let this persist for hours but it ruined the next day for many people because they were exhausted. There is not an elevator so be aware that you will have to carry your luggage up the stairs. Some rooms have no windows. When asked twice to call taxis, each time it was a challenge. I don’t know if it was the system they use but I didn’t have any trouble in any other areas. I asked for two large taxis about 1 hour before we needed them but they didn’t call them until we needed to leave and then proceeded to tell me it was the taxi company’s fault. We had to

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