Meilleurs hôtels 5 étoiles à Providencia

Service très agréable, pro et à l'écoute Mon vol arrivant bien avant l'heure du check in, je n'ai eu aucune difficulté avec le personnel pour accéder à la chambre bien que non prévenus. Les installations sont de qualité, la piscine au niveau du roof top aurait tout de même besoin d'un lifting et surtout d'être à une température inférieure à 35 degrés. Restau de bonne facture, très bons repas Expérience très positive

I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night. There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix. The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish. Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!

Le restaurant de l'hôtel est très bien répandu et le service est étonnant. Le bureau frontal de l'hôtel a malheureusement une grande question avec la réponse aux téléphones. Nous avons appelé plusieurs fois de notre chambre et il n'y a pas de réponse. Nous devons descendre au lobby pour obtenir les informations dont nous avons besoin.

First vegan review. My wife and I are vegan and we were not expecting much. First day they had little cartons of almond milk but after that day they did not have any anymore. They have different fruits, strawberry, cantaloupe, no bananas, that's odd. and some not fresh fruit like pineapple in syrup. They also have coffee and tea. Oats that you can make with hot water from the nestle coffee maker hot water. Cereal like corn flakes and dry bread. Pool closed ”under maintenance” Bad things: Room key kept failing. Had to get it reprogrammed multiple times. Toilet does not flush well, had to do it multiple times. Soap bars are tiny and not very soapy. Might be the water but not sure. No free coffee in the room, just a hot water electric kettle Pros: Clean room. Good service. Across the street from a Starbucks, grocery store. Walking distance from bars/restaurants. Overall, a good option for a budget hotel.

Il y avait quelques questions à l'entrée et au lavage, mais la direction a réagi et pris soin de ces questions très bien. Credo au gestionnaire de la fonction. Le dîner était bon, Accor membre peut profiter des avantages. Merci!

Nous avons séjourné 4 fois dans cet hôtel. Il est très bien placé dans le quartier bien agréable de Providencia (aéré, arboré et avec de nombreux restaurants proches). Moderne et confortable. Les chambres ne sont pas très grandes mais confortables et bien équipées. Petit déjeuner standard très correct. Le hall d'accueil est agréable. Attention pour les visiteurs étrangers, bien préciser au moment du paiement que vous avez une carte ”débito”.

With a stay at Hotel Boutique Castillo Rojo, you'll be centrally located in Santiago, within a 5-minute drive of Plaza de Armas and Medical Center Hospital Worker. This upscale hotel is 2.5 mi (4.1 km) from Costanera Center and 2.1 mi (3.4 km) from Palacio de la Moneda.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and babysitting (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.Enjoy a satisfying meal at Bistró Castillo Rojo serving guests of Hotel Boutique Castillo Rojo. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.Make yourself at home in one of the 19 individually decorated guestrooms, featuring iPod docking stations and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Le quartier de Almasur, qui est un quartier chic et amiable, avec une place charmante de restaurants, de cafés et de bars, n'est pas notre choix habituel pour Santiago. Il y a quelques écoles et écoles privées, la Main Street est coulée et en ligne avec des arbres Plane, il a une atmosphère plutôt comme Paris! L'hôtel est une nouvelle et parfaite pour les affaires avec de grandes chambres. Le bar de café est très bon pour le travail et la réunion.

I was excited about staying in this new and modern hotel during my trip to Chile this month. I was ready to overlook the location- being far from the historic sites. The fact that the hotel is attached to a nice modern mall with a grocery store made it very appealing. However, the positive sides stop here, and I must mention that one of the doors, leading to the hotel from the mall wouldn't open- my card was working but the door was stuck. So, I had to go back 5 floors of escalators, exit the mall and walk into the hotel's street entrance- all this carrying a heavy bag with my purchases. The biggest shortcoming for this hotel is the Front Desk and the hotel’s concept that all guest’s calls have to go through the desk. And although the nice employees who work there try very hard, the desk is severely understaffed. I waited for a long time to check- in as there was only one person on duty. Someone else finally came to check me in. They say that the first impressions are very important and in this case they set the tone for my stay. Problems with logging into the internet( the employee who checked me in forgot to add me to the system) and the room TV that I had to solve right after I got into my room; even had go to the Front desk for because no-one picked up the phone. And all that after traveling for 24 hours and being very tired from my journey. This morning I again tried to get in touch with the Front desk for another issue, but again no one picked up the phone. I know that if I go to the desk I will have to wait for a very long time to be served only to be told that I need to wait in my room. Because of the many unlicensed taxis in Santiago, the hotel's staff told me at check-in that all trips should be arranged through- yes, you got it, through the Front desk! And what they do it reserve a vehicle and driver with a private company the hotel works with, for 4 times the price of a regular taxi. I used taxis a few times after that (the vehicles with the yellow roof), and didn't have any problems. So, it's the hotel that overcharges its guests with claims that all taxis in town are a scam. And yes, there is no direct phone for the housekeeping department, or for the restaurant, all calls should go through the Front desk, so expect that your call may not be answered on the first, or second try. The breakfast, although seemed plentiful and nice, is of a very low quality. The eggs were semi- raw, the quiche- a few days old. And so were all the pastries. The fruit consisted of a few chunks of what seemed like an old watermelon, wrapped in a small bowl. And at the end of each meal I was given a bill check to sign, even though breakfast was included in my room rate. What this meant was to urge the guests to give tip to the restaurant staff. My plans were to return for a few more days after I travel around Chile, but I cancelled my reservation and booked a different hotel. On the plus side, my room was large, the A/C worked well, beautiful

La position est bonne, l'assainissement est bon, le service est bon, c'est la deuxième fois que je suis resté. La réception m'a organisé une chambre tranquille, qui a passé trois soirs agréables ici. Le jour de la sortie a également prolongé le temps jusqu'à deux heures de l'après-midi. C'est un hôtel très convivial, je l'aime beaucoup, je recommande.