Publiée le5 sept. 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
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Prix par nuit à partir de :5 €
Publiée le27 juin 2026
InvitéThe Atmosphere
The design strikes that perfect, delicate balance between rustic charm and thoughtful luxury. It doesn’t feel manufactured; it feels lived-in and deeply cared for.
The Lobby: Less of a reception area and more of a grand living room. There is a massive stone fireplace that burns all day, surrounded by mismatched leather armchairs, stacks of vintage board games, and a self-serve tea station with local honey.
The Lighting: You won't find a single harsh, white bulb here. Everything is soft amber, candlelight, and the amber glow of Edison bulbs, which instantly coaxes your brain into relaxation mode.
The Room: A Sanctuary of Comfort
The bed deserves its own dedicated review. Layered with crisp linen sheets, a heavy down comforter, and a chunky knit weighted blanket, it felt like sleeping inside a cloud.
[ Window Seat with Forest View ]
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[ Velvet Armchair ] ---- [ Stone Hearth / Gas Fireplace ]
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[ King Bed w/ Down Comforter ]
Every detail in the room was designed to slow you down:
The Nook: A deep, velvet window seat packed with plush pillows, perfectly positioned to watch the morning mist roll over the tree line.
The Bath: A deep, freestanding copper soaking tub. They provide small jars of handmade cedarwood and lavender bath salts that made the entire room smell like a woodland spa.
The Details: No plastic water bottles or generic tech. Instead, there was a vintage-style Marshall Bluetooth speaker playing soft acoustic jazz when we walked in, a ceramic electric kettle, and freshly baked shortbread cookies waiting on a ceramic plate.
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Prix par nuit à partir de :20 €
Publiée le16 sept. 2026|Chambre double standard
InvitéHonestly I did not enjoy my stay there, first their wifi connection is so low sometimes if failed to connect me .Secondly, their TV is not working, I ask their staff to fix it but no one came, 3rd their buffet breakfast is not worth it for the price you paid for to stay there, no complimentary coffee and water bottle inside the room also their food is not that good even their service is not really good as will . They don't offer/serve us with complimentary water just like other hotel staff did when you are having breakfast even those sugar and coffe creamer sachet that usually you can find it in every table but we don't have it in our table. Hope you pay attention with those matters.
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Prix par nuit à partir de :24 €
Publiée le10 juill. 2025|Chambre standard
Juno VillarLa chambre était propre et confortable, parfaite pour une nuit reposante. Le petit-déjeuner était excellent, surtout le tapsilog, qui était parfait. La piscine était parfaite pour un petit plongeon, et l'ambiance était détendue. Ce qui nous a vraiment marqués, c'est la gentillesse et l'accueil chaleureux du propriétaire. Il nous a même ouvert le portail à minuit après notre retour d'une visite chez un ami disparu, ce que nous avons beaucoup apprécié.
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Prix par nuit à partir de :7 €
Publiée le12 janv. 2025
Lady KwenadiZerenity Hotel & Suites in Cebu City offers a comfortable and convenient stay for travelers seeking proximity to the IT Park and nearby amenities. Guests appreciate the hotel’s cleanliness, friendly staff, and reasonable pricing. The rooms are nice with some offering lovely city views. The hotel’s location is advantageous, being close to various restaurants, shopping centers, and public transportation options. Overall, Zerenity Hotel & Suites provides a satisfactory experience for those visiting Cebu City. Excellent service and excellent location! Very close to Ayala Mall and the area is better developed.
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Prix par nuit à partir de :21 €
Publiée le20 avr. 2025|Suite lits jumeaux
Utilisateur anonymeLe personnel était très accueillant et nous a bien renseignés. L'emplacement était idéal, à proximité des épiceries et des restaurants. La cuisine est fonctionnelle, nous avons donc pu préparer nos propres repas. Nous avons adoré notre séjour.
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Prix par nuit à partir de :28 €
Publiée le5 mai 2026
InvitéA cozy place to sleep. We only spent one night here. The room was adequate. Breakfast was good. I think i just had egg and rice with coffee. Great location if you dont mind a 4 or 5 minute stroll to the beach - which is beautiful. Smach bang in the centre. Near to jollibee and McDonald's. Warm water. Simple but great value
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Prix par nuit à partir de :13 €
Publiée le11 oct. 2025|Chambre standard
TibayshinJ'avais demandé une chambre avec une connexion internet rapide car nous avions un entretien par Zoom, et ils nous ont surclassés pour que nous puissions avoir une chambre aussi rapide. Merci pour le surclassement.
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Prix par nuit à partir de :20 €
Publiée le25 janv. 2025
Walt Longlade
La chambre est confortable.
Je ne l'appellerais pas un appartement, car il n'y a pas de cuisine.
Le personnel est amical.
Le restaurant sur place serve de bons aliments et boissons, mais les prix sont trop élevés.
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Prix par nuit à partir de :10 €
Publiée le14 juill. 2025|Chambre standard
Best Land PHLe personnel et les propriétaires sont aimables et arrangeants. Ils m'ont accepté malgré mon arrivée très tardive et ont accepté de garer ma voiture à l'intérieur. Bien que l'emplacement soit un peu difficile d'accès, surtout pour les jeunes conducteurs, l'endroit est globalement très bien et mérite d'être recommandé.
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Prix par nuit à partir de :7 €