Hôtels 4 étoiles à Apulie, Italie

Overall, the hotel left a good impression: recently renovated, clean, and very conveniently located between the central railway station and the Old Town, close to one of the main entrances to the historic center. The mattress, pillows, bed linen and towels were of good quality, and the sleep comfort was excellent. However, there are some significant downsides. First, there is an additional cleaning fee of €53 for two nights (€26.5 per day), which represents around 40% of the accommodation cost. The cleaning was limited to making the bed; the minibar was not refilled and the towels were not changed. This fee was not clearly included in the total price at the time of booking. Second, there is no natural daylight in the room. My room, like most rooms in the hotel, does not have windows facing outside — all windows (a glass door, a large window and a small window) face the internal hall and reception area. As a result, no daylight enters the room and the curtains have to remain closed for privacy. Third, complimentary water is not provided. Although the three bottles of water in the minibar were not charged at check-out, which I appreciated, the absence of free bottled water as a standard amenity was surprising. Check-in is only possible between 6:00 pm and 8:00 pm, and check-out is from 8:00 am to 10:00 am, which is much more limited than standard international practice. The room was also quite cold, and the heating system was not intuitive to operate. Additionally, since the hotel is located in a residential building, noise from upstairs (footsteps, conversations) was clearly audible, even late at night. The hotel is good in terms of quality and location, but the additional charges and organizational aspects significantly affect the overall experience.

What a truly amazing stay a Masseria Della Piana! I can’t put into words what a special experience it was to stay at this beautiful Masseria!! Staff - the staff would go above and beyond for you, there was nothing they wouldn’t do for you. All incredibly friendly, warm and welcoming, with even the owner bringing us a traditional Puglian breakfast one morning! Every single staff member we interacted with was so kind and welcoming, special shout out to Seydou and Andre (we didn’t get everyone’s name, but I would be calling them out if we had!) and to all the cute doggos and kitties on site!! The grounds/rooms - a truly truly beautiful location. The main pool is a great size, the area in general is very peaceful and tranquil, makes for a perfect pool day! The rooms are quant and perfect for what we needed, more than enough space for three girls with lots of clothes, bags, shoes and make up! They were kept very clean by the staff, good aircon, refilled water in the fridge. Our room even had a private plunge pool which was very cute and perfect for a slow morning. Food - the breakfast selection is great, with homemade focaccia, croissants, cakes, as well as the usual things (bread, cereal etc). The Masseria also hosted a cooking class/dinner on our last night, almost all of the guests attended and we sat at a long table together, there was pizza, calzones and lots of wine! This was a very special experience and so glad we did it. If you want an intimate family run experience in the beautiful Italian countryside, this really is the place for you. I honestly cannot believe anyone would give this place anything but a 5, I would give it a 10 if I could! Thank you Masseria Della Piana for making our holiday so special ❤️

Do not stay at this dangerous hotel. Our first room was old , smelly, and awful with a broken fridge, a kettle that could not be plugged in and peeling paint. The second room has 3 different paint colours exposed fires and a bathroom that floods every time the shower is used. There are holes in the ceilings, no staff apart from 1 young girl at reception. Rooms have the cheapest, most basic facilities. The toiletries are what you would expect in a 2 star hotel. No nescafe machine if you want sn expresso you must pay €3.50. The hotel is run down and clearly management care only for money. Private guest information is stored in a public cupboard. Maintenance is ignored, and breakfast is basic. The breskfadt consists mainly of prepared sweet pastry and cakes. A small glass of tetra pack orange juice us €5 If you wish to iron, you need to either iron on the bed or the floor.. The hotel does not have a bar that operates. There are no umbrellas or comforts of a 4-star hotel. Service is zero. The hotel only offers breakfast. No lunch, dinner, or room service. But the most alarming concern is the hotels noncompliance with fire safety. If there was a fire at this hotel, guests would simply lose their lives. On both the 2nd and 3rd fll Oor parts of the ceilings have collapsed. The police gave arrested the hotel due to serious concerns for staff and guests.

L'hôtel Palazzo Virgilio répond pleinement à nos attentes pendant quelques jours de séjour que nous avons passé avec ma femme à une visite à Apulie. L'hôtel est confortable, propre et bien situé (à proximité de la gare et de la gare d'autobus, de laquelle vous pouvez arriver rapidement à l'aéroport). Nous avons été particulièrement reconnaissants au personnel de la réception, qui a montré une grande courtoisie et une approche professionnelle des invités, et nous sommes très reconnaissants à la réceptionniste, Mme Perla, qui nous a été très gentille et très utile. L'hôtel est recommandé comme une bonne base pour la découverte de la région.

Ho trascorso un soggiorno davvero piacevole in questo hotel. All’arrivo ho ricevuto gratuitamente un upgrade a una camera superiore: ampia, pulita e dotata di un letto estremamente comodo. La colazione è stata un altro punto di forza, ricca e varia, sia nel dolce che nel salato, con l’immancabile pasticciotto leccese che ha reso la mattina ancora più speciale. Il personale si è dimostrato sempre gentile, attento e disponibile a soddisfare ogni esigenza.

J'évalue l'hôtel 10/10. Le service était très agréable et serviable. Chambres grandes, agréables et propres. Un gros plus est l'eau gratuite dans le réfrigérateur de la chambre et les serviettes remplies quotidiennement. Chambres nettoyées quotidiennement. La piscine est peu profonde, intime, mais suffisante pour se détendre et bronzer. Les petits déjeuners étaient très bons, avec un choix assez large (fromage, charcuterie, plats locaux comme la foccacia barese, céréales, muesli, différents types de lait, jus de fruits, fruits frais, yaourts, panna cotta, café fraîchement moulu, muffins, beignets, croissants, toasts, petits pains frais, confitures, œufs brouillés au bacon, saucisses chaudes, haricots), mais le même choix tous les jours. L'hôtel dispose d'un ordinateur public avec imprimante à la réception. Le seul inconvénient est l'emplacement de l'hôtel (bien que cela dépende du but de la visite) - à environ 4 km à pied à travers la ville jusqu'à la gare principale et le centre-ville. Encore plus loin jusqu'à la plage (environ une heure de marche). Le quartier autour de l'hôtel est un lotissement typique, mais calme et sûr. A proximité se trouvent de nombreux restaurants et un magasin. L'hôtel dispose également d'un restaurant et d'un minibar en libre-service. L'hôtel est très calme et paisible.

La piscine était correcte, mais les oiseaux n'arrêtaient pas d'y entrer et d'y boire, alors je suis parti pour éviter la grippe aviaire, ce qui aurait gâché mes vacances. Il faudrait absolument qu'ils éloignent les oiseaux de la piscine. Ils n'ont pas non plus de défroisseur ni de fer à repasser, donc vous devrez peut-être porter vos vêtements froissés ou payer pour qu'ils vous les rendent repassés le lendemain. La pression de l'eau des toilettes était faible, il fallait donc parfois tirer la chasse d'eau entre 3 et 5 fois pour éliminer tout le papier toilette et les excréments. L'hôtel est situé à environ 1 km du centre-ville et un peu plus loin de la gare de Leicester. Le petit-déjeuner était complet et proposait les produits habituels comme du jambon, du fromage, une machine à crêpes et des glaces pour 15 euros. C'est probablement un bon rapport qualité-prix, car un plat de pâtes coûte environ 10 à 13 euros à proximité et en plein centre-ville, taxes comprises. Je ne sais pas si j'y retournerais.

Très bien situé à côté de la gare, avec un supermarché à proximité pour un repas simple. Le verre de bienvenue servi au restaurant du hall est appréciable. La chambre était propre, mais une meilleure insonorisation pourrait être plus efficace, car on entend clairement le bruit de la chambre voisine. Le petit-déjeuner est copieux. Cependant, la portion du petit-déjeuner à emporter n'était pas suffisante.

I really enjoyed my stay at this B&B. Everything is thoughtfully designed, and you can feel the attention to detail and high standards throughout. It’s very clean, comfortable, and cozy. The property is new and clearly very well maintained. The host is friendly and attentive. I especially appreciated the quality of the bedding and the mattress — it was truly comfortable to sleep on. The shampoos and toiletries were good quality, not the cheap kind. The location is convenient. Breakfast was fresh and tasty, and the coffee was excellent. As for the downsides: there were no slippers in the room. Also, instead of a proper duvet cover, there were two separate sheets, which was slightly inconvenient. Overall, a very positive experience — I would definitely recommend it.

Reception bit unorganized, we were waiting for room more than 1 hour (check-in 5:00 pm, we called in advance around 4.15 pm if possible to check-in earlier, no problem, but than waiting more than 1 hour because they were cleaning the room). They had this calling service once room ready, for us they didn't have even papers ready (needed to search, so more time wasted), wifi was not stable at the room (lack of proper coverage for our part of the area of the resort), breakfast not bad, but seems to me like stuck in 1998 when it come to food choices. Room was clean, but bath could be renovated a bit, there was no minibar and there was cigarette left in the candle glass on the balcony, parking was good, location also good.