Publiée le26 nov. 2025
Utilisateur anonyme
موقع الفندق ممتاز لقربه من مستشفى الملك فيصل التخصصى. بالنسبة للغرف كانت واسعه ومريحة ولكن بالنسبة للاثاث يحتاج الى تغيير لانها قديمة لان دولاب الملابس الباب لا يقفل وايضا ادراج التسريحة مكسرة.
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Prix par nuit à partir de :100 CAD
Publiée le1 fév. 2026
Utilisateur anonyme
Overall, everything was excellent. However, the staff handover/communication needs improvement. When I visited the fitness center at night, there was no staff member at the counter, and I waited over 10 minutes for a towel—even though I had already informed the fitness staff earlier that morning.
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Prix par nuit à partir de :152 CAD
Publiée le9 mai 2025|Chambre double standard
InvitéL'hôtel était propre et le personnel était très aimable mais la conception de la chambre était mauvaise, une grande marche a pris presque 1/3 la taille de la chambre
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Prix par nuit à partir de :135 CAD
Publiée le6 nov. 2025
MsMelissa
Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
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Prix par nuit à partir de :355 CAD
Publiée le23 sept. 2024|Chambre lit king standard
DonteatbroadbeansLa chambre est très petite
On a l'impression qu'il appartient au niveau national de Samsung
Le petit déjeuner est très bon, avec beaucoup de variété et le goût est bon. Ce n'est pas le même tous les jours.
Très très très très bon service
Un service très chaleureux et attentionné a été fourni lors de l'enregistrement et du petit-déjeuner
L'hôtel est bien situé, pas loin de tout
En fait, si le prix est modéré, vous pouvez choisir de rester ici
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Prix par nuit à partir de :111 CAD
Publiée le11 août 2025|Chambre lit king
InvitéL'hôtel était étonnant! Il n'a qu'un an d'âge! Brand new!! Tout est super propre et luxueux. Le petit-déjeuner buffet a eu une grande sélection de nourriture saine et délicieuse. L'emplacement est superbe près du Centre royal. Très recommandé et certainement reviendra.
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Prix par nuit à partir de :153 CAD
Publiée le17 fév. 2026|Chambre lit king supérieur
InvitéThe hotel is great, loved the size of the room, amenities, cleanliness, and comfort is on point for the price.
The reception and check in process is smooth, bilingual support can be an additional point but the communication is still 👌.
The room service and house keeping is also great.
However what can become a nuisance quite easily is that the hotel claims to have a parking but it stays full so you have to park around the hotel and it is a busy area hence it gets a bit difficult. Moreover, for now the paid parking meters are here but they are not charging yet, once they do .. it will be more difficult to park outside the premises of the hotel.
The other downturn for me personally is the size of the commode in the bathroom. Room for improvement here as not only the commode sprays water everywhere while flushing but the bidet makes alot of noise.
Over all, I may come back to the hotel for the peace And quiet in the room, lobbies, and the size of the room but the parking can be a down turn for me.
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Prix par nuit à partir de :125 CAD
Publiée le18 mai 2026
Invité
فندق رائع جدا وهذه المرة الثالثه التي اقيم فيه وجميع موظفين الفندق رائعين جدا في تعاملهم منع ضيوف الفندق
شكرا لإدارة الغندق وشكرا لجميع موظفين الفندق
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Prix par nuit à partir de :121 CAD
Publiée le23 déc. 2023
InvitéL'hôtel est en centre-ville et bénéficie d'un excellent emplacement. Les équipements des chambres sont relativement neufs. Le petit-déjeuner est très copieux. Le petit-déjeuner est excellent pour Riyad, mais la chambre est très petite et le prix est élevé.
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Prix par nuit à partir de :120 CAD
Publiée le3 janv. 2026
Nand N
Excellent staff — very friendly, courteous, and accommodating. We arrived well before check-in, and the team kindly arranged an early room, which was greatly appreciated.
I can’t thank the staff at check-in, the restaurant, and room service enough for their hospitality, kindness, and respect.
The room was large, clean, and well maintained, with a comfortable king bed, plenty of power outlets, quiet and efficient air-conditioning, and good amenities.
The buffet breakfast was very good, with daily variety, fresh juices, an omelette station cooked to order, a good bread selection, and decent machine coffee.
Location as with 15 to 20 minutes from all attractions and malls. Ubers and Bolt was ready available. Sky bridge was walkable during cold but would be a challenge during the hot season.
Down points:
• Premium room was expected to be on a higher floor, but the room faced the roof line with no view.
• Shower head would not stay in position and kept sliding down.
Overall, a pleasant stay with excellent service, with only minor room issues.
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Prix par nuit à partir de :127 CAD