Découvrez ces hôtels qui complètent votre style de voyage

Découvrez les avis des clients sur les hôtels à Llevant

Rafa Nadal Academy Residence in Mallorca
4.5/555 Commentaires
- Service: Despite being marketed as a high end esort, the service provided is reminiscent of a three-star hotel at best. Communication was extremely poor, and as a client, I felt neglected and disoriented. Very bad communication before the start. Only received the programme 3 days before arriving with schedule inconsistent with my departure times. - Boarding Experience for Kids: My kids were utterly dissatisfied with their stay. The guardians assigned were not only disorganised but also lacked the warmth and cordiality expected in such roles. Much to my dismay, most kids were excessively engaged with their mobile phones rather than participating in activities. -Programs and Activities: The camp seems to offer nothing beyond tennis, with no provisions for additional activities or events to foster a sense of community. This lack of support resulted in my children frequently seeking refuge with me instead of enjoying their time at the camp. - Facilities: Although aesthetically pleasing, the layout of the residence is a convoluted labyrinth. To reach my room required an excessive amount of navigation which felt very inefficient. - Staff and Management: The operations appear to be disorganised, hinting at a need for professional hotel management. Moreover, the reception staff was the epitome of rudeness and lacked professional decorum. - Room and Laundry Services: The rooms were satisfactory but constantly filled with noise from outside corridors and ongoing tennis matches outside. Additionally, the laundry service was inconveniently slow and required me to collect my laundry from reception. - Food and Healthcare: The restaurant options and food quality were average, but a serious concern arose when my son suffered from food poisoning. The advertised nurse, who should be an essential presence considering the nature of the camp, was inconsistently available and only on site from 12.30 am. -Tennis Lessons: The coaching was satisfactory but certainly not extraordinary. I expected more professional interaction and advice, not what I could receive from any ex-pro in a local club. Furthermore, the lack of social activities led to repetitive training sessions with the same partners. -Children's Experience: My children, despite being in different age groups and levels, mirrored my feelings of dissatisfaction and stagnancy. The inability to progress in their game was a significant drawback. -Leadership: I expected the presence of more experienced coaches, instead of young, inexperienced staff members. Unfortunately, the involvement of lead coaches, let alone Toni Nadal, was visibly absent. - Location: Manacor, the host town, was underwhelming with not much to offer culturally or aesthetically, thus providing little to no external engagement. In conclusion, the Rafa Nadal Camp and Residence proved to be an unprofessional, disorganised, and inefficient experience. Despite being great fans of Nadal, this camp was a letdown and I would not recommend
Grupotel Mallorca Mar
4.1/552 Commentaires
This was our first ever 'family' holiday abroad. The holiday perfectly suited 2 toddlers, 2 parents, and 2 grandparents and ticked all the boxes. The hotel itself was brilliant, everything was clean and tidy with rooms serviced daily. The room were lovely and in good condition. The sofa bed was surprisingly the comfiest bed I have slept on in a long time! We had a 'partial sea view' room which was a bonus, so we had a lovely view over the pool and sea from our balcony (Although this came at a £300 supplement per room!) The food was also excellent! Don't listen to the people who say the food wasn't great because it was delicious. Everything had flavour and there was plenty of variety, the food was fresh and regularly checked/topped up, I lost track of the different types of fish I tried during my stay. Couldn't fault it! We also had no trouble feeding 2 x 3.5yo with what was on offer. If you did have allergies though I would say you would struggle but if you were veggie/vegan through choice you would be fine. The pools were also great. There are 4 pools in total! It was so good to have the option of a heated outdoor pool for when it was chilli and a heated indoor pool for when it was cold (think cloudy and windy) It meant the kids could always swim no matter the weather or temperature. The kid’s pool was pretty cold in May, some kids had wetsuits on which was a great idea but really most people hung out at the heated pool and there was plenty of space to spread out. The 4th 'adults only' pool is in the spa with a jacuzzi which no one seemed to know about! I also want to add that the lifeguards were SO attentive. As soon as a kid got in the pool they were there making sure they could swim, or making sure an adult was supervising, and they were really alert when kids 'toddled' to the pool edge as they do. They were constantly watching, never looking bored or distracted. It was nice knowing the kids were so safe when playing. We loved the fact that the entertainment finished at 10pm because it meant that the hotel had a nice family feel and not a rowdy party vibe. The entertainment was also good quality with the entertainment team doing shows and outside companies coming in too to offer variety. The queue for the bar can get busy at times but if you time it right then it isn’t a problem, and the staff are as quick as they can be. And the staff are very friendly. Everyone looked happy to be at work, everyone carried a really positive vibe which was great. The TUI Blue team would happily stop and chat to you and took interest in you as a family. A special shout out to Jessica who got my kids up dancing and to Mickael? who was one of the talented entertainers. The reception team could be a little frosty at times, but we had a friendly welcome when we arrived, this may have been because they were so busy as the hotel was at full capacity. Cala Bona is a short walk away on a lovely pedestrian/cycle path, most toddlers can easily manage it and it ha

Questions fréquemment posées

Informations sur les voyages locaux

Nombre d'hôtels5
Nombre d'évaluations256
Prix le plus bas93 €
Prix le plus élevé726 €
Prix ​​moyen (le week-end)309 €
Prix ​​moyen (en semaine)304 €