Hôtels 3 étoiles à Hokkaidō, Japon

Kudos to this hotel. My stay there was amazing. The hotel is close to streetcar station, but during winter it still pretty challenging to pull your luggage. That is expected situation for any hotel in Hokkaido 😆. The receptionist was really helpful. She help to call taxi for me when I don’t know how to do so.

The hotel is near the airport, in a very quite place, surrounded by fields and near a farmers market. It is at the standard you expect and love from Marriott. The staff is outstanding and very helpful. We choose this hotel as it first stop in Hokkaido and it will be our last stop too.

La chambre est petite mais raffinée et offre tout le confort d'un hôtel. C'est un bon choix pour une escale d'une nuit, mais le parking n'est pas juste à côté, ce qui complique le chargement et le déchargement des bagages.

Our apologies for the very honest feedback as we felt that we did not get a clear picture of what we were booking which caused us to be pretty upset and shocked. We wanted a hotel near Chitose Airport as we have a morning flight the day after, and chose Koko as it is a chain of hotel, while the service by the team is really top notch, she spoke English, the amenities were there but we really could not accept the hotel room itself as it was not what we expected from the description, price point & photos. We are really thankful for the lady at the front desk who was nothing but helpful even thou we put in a request to modify our booking as the room was not what we expected and we could not feel comfortable or rest and decided to end the booking early. Pros - Location is great with lots of food around, close to Chitose airport Cons - Parking was at the building opposite and made of scaffoldings and was pretty run down, did not have a lift and our luggage’s were too heavy, we had to pull it down the slope meant for car and the carpark was creepy. The room was really, really run down, corners were dirty & there was a consistent ringing / beeping sound that sounded like alarm, the kind front lady helped to check and said it was caused by the fridge but it was really disturbing and we could not rest the entire night. Especially one of the door hinge seems to be damaged and is replaced by tapes instead. The bedsheets had stains that looked like blood? And the male guest was walking around in gown scrubs which made us feel really disturbed. We felt that this was more of a 1* hotel rather than 3* as shown on Trip when booking, as the pricing was similar to our 3* hotel at Sapporo but the difference was shocking. Sound proofing is absent too, there were people talking, walking outside that we can hear clearly. Photos showed 3 beds in a row which we felt the space would be suitable but didn’t know it could be of a different layout and when we entered we were really shocked. There is no space to open luggage except on the bed itself. To be honest, the service was great but if you’re there for a holiday, it is really not recommended because it is really hard to rest there properly. But if you’re just there for a couple of hours or to stop by before airport then you may consider.

L'hôtel est flambant neuf, et les variateurs d'intensité pour l'éclairage des chambres et des salles de bain sont des attentions appréciables. Il est situé à quelques pas de la gare de Sapporo, mais tout est souterrain, donc en hiver ou en cas de pluie, ce n'est pas un problème. Prenez l'ascenseur à gauche après Miredo. Vous passerez devant une boutique Montbell sur votre droite. Des travaux de rénovation étant en cours, la sortie 7 était inaccessible. Si vous prenez le bus Chuo pour Niseko, l'arrêt du Sapporo Grand Hotel est le plus proche et à deux pas. Les chambres sont de style japonais « petite ». La gare d'Odori est également à seulement 15 minutes à pied.

This hotel use the self check in system. However they don't remind guest about the check out time so I am never informed about the check out time. Finally the last day, the receptionist just came to my door at 10:00 and told me I need to pay. I was shocked and asked politely about not charging extra money and got out the room at 10:20. They finally still needed to charge me 2000 Yan. I requested to have the price list and all policies about the check in and check out. THE MAN RECEPTIONIST CAME INTO MY ROOM AND SHOWED ME THE BOOKLET. ONLY ME AND HIM IN THE ROOM, THEN HE SHOUTED AT ME IN JAPANESE RUDELY !!!! I have the right to understand all the pricing and information although I have time exceed, I can pay however I don't deserve the bad attitude of their hotel service. It is the WORST STAY EVER in my life. The time was 31st Dec 10:30 a.m. when he shouted at me. SHAME ON HIM AND THE HOTEL.

Excellent location. As close to the quad chair as you can get. I recommend the dinner a breakfast package. Amazing selection of sushi, meats, seafood, burgers, curries and so so much more. Enough variety to feed my fussy eating child. Open bar and pour your own beers. Kids play area…..more for younger kids. Sweets table in the kids play area was awesome as were all the amenities, hot chocolate, beer, sake. Rooms were spacious although the beds are true singles and small. Sofa bed was utilised for child and was super hard. We would com back here again.

Le personnel de la réception est professionnel et courtois ! L’hôtel est situé à proximité du marché Nijo et de la rue commerçante Tanukikoji, et un arrêt de bus se trouve juste en bas, desservant directement le centre commercial outlet !

I have a reaaly good time at this hotel.. i came to sappiro for calebrate my aniversary.. the staff prepare some thing very sweet.. thank u l. the room and bed are more than enough for 3 person. I booked twin room. The location amazing... near everywhere.. very clean. Everyday they give us new towel. New PJ, and water. The onsen amazing. The staff also very nice. The most amazing iss. There is a BUS STOP DIRECT FROM THE AIRPORT!!! WAWW... No dragging luggage drama in the snow... 😍😍😍. Thank you Resol Trinity... i will stay here again for sure if i come to sapporo next time...

Nous avons eu la bonne surprise de tomber sur un feu d'artifice à Hakodate, c'était inattendu et beaucoup de locaux portaient des yukata, nous avons pu découvrir l'ambiance locale. Par contre, notre expérience à l'hôtel n'a pas été bonne. J'avais réservé le petit-déjeuner pour trois personnes, mais à l'arrivée, ils m'ont dit que la réservation était pour deux. Même après leur avoir montré ma confirmation de commande, ils ont insisté que ce n'était pas possible. Finalement, c'est Ctrip qui a dû prendre en charge la différence de prix. Ce n'est peut-être pas la faute de l'hôtel, mais cela m'a fait perdre beaucoup de temps. De plus, la machine à laver/sèche-linge de la laverie, bien que munie d'un code, a été ouverte par quelqu'un d'autre, ce qui a mouillé tout un lot de mes vêtements qui étaient déjà secs. J'ai dû me lever très tôt le lendemain pour tout relaver.