Hôtel à proximité de Centre-ville,Kota Kinabalu79.9 % des visiteurs choisissent cette zone
YYaniee Ismail2025.08.14
Honest review as recent guest of Promenade service apartment, it's highly recommended! The place was clean and tidy, easy to locate, conveniently close to the city, restaurant and variety of convenient shop. Not to mention their excellent customer service by the receptionist. There was a guy in dark coloured coat (i believe he was the superior) and a receptionist upon checking in, and upon checking out, the female customer service (who i believe are also a superior) attended us. They were very helpful, warm and friendly while delivering service. We are very thankful and satisfied with the service given by the property. Overall, it was a wonderful experience staying there. Thank you so much! Deeply appreciated 🙏👍
P/S : Sorry, the pic have nothing to do with the apartment🙏
Hôtel à proximité de Centre-ville,Kota Kinabalu79.9 % des visiteurs choisissent cette zone
UUtilisateur anonyme2025.08.26
Le service client n'était pas présent dans la chambre lorsque j'ai voulu rendre les clés. J'ai appelé plusieurs fois, sans jamais répondre avant 10 h, heure à laquelle ils viennent récupérer les clés. J'étais de retour chez moi lorsque j'ai appelé le service client pour demander la restitution des clés. Je n'ai jamais reçu d'instructions pour laisser les clés dans la chambre, car j'ai peur que d'autres personnes y entrent et gâchent tout ce que je ne fais jamais. Veuillez en tenir compte.
Hôtel à proximité de Centre-ville,Kota Kinabalu79.9 % des visiteurs choisissent cette zone
EElviss Pai2024.03.04
Le lobby est au 7ème étage et l'entrée est accessible en voiture ainsi que le parking du centre commercial Suria. Le séjour avec petit-déjeuner et le café se trouvent au même étage du centre commercial, mais il faut marcher environ 40 mètres depuis le hall en passant par le parking.
Amenities in the room, such as hair dryer, iron, ironing board, kettle, cups, 3 in 1 coffee, tea, drinking water, towels, conditioning shampoo, shower gel and prayer mat for Muslims are available. There is no dental care kit, so bring your own. Otherwise, you'll have to drive a bit to buy one.
It was my third time in Kundasang, so we rented a car and drove to the location. The road to the location is quite challenging if you're not used to the rural road. There are plenty of parking spaces there. I also saw guests with private tour guides who drove them around. I think that's a good idea, too.
I booked the room with the mountain view, but the weather was not on my side. The mountain was in view very early in the morning when it was still dark, and then it was covered in clouds for the rest of the day.
There is no aircon but a cute ceiling fan we didn't use because it was already cold. However, I wish I could open the windows without letting the bugs in. There were huge spiders making their webs near my window, and I dare not open it. The beds are okay - not the comfiest and only one rather flat pillow for our heads. We slept well nonetheless. We spent most of our time outside the room unless it's to shower or sleep.
There's a cafe where we took our dinner to the outside dining area. The tables and chairs were scattered around so we had to arrange them ourselves.
There is hot water, but at around 7am, the shower runs cold even with the water heater turned on. Could it be that everyone is showering at the same time?
A simple breakfast is served at the cafe for the guests. When I was there, they had fried mi hun, French toast, sausages, baked beans, and eggs. There were two types of cereal. A bread station where you can toast your bread. Only white bread was available. Drinks were orange cordial, coffee, and tea. They replenish the food if finished, so don't worry about getting to the breakfast a bit late.
The best thing about the whole trip was the booking, checking in, and checking out was hassle-free. Also, if you love flowers, walk around the place and admire their hydrangeas.
Hôtel à proximité de Centre-ville,Kota Kinabalu79.9 % des visiteurs choisissent cette zone
RRichard Liew Li2025.03.28
The owner David is very friendly and accommodating. The unit is clean, well-maintained, and in an excellent location. Love their Seaview room and the infinity seaview swimming pool 😍 It is within walking distance to Suria Sabah Shopping Mall and Jesselton Ferry Terminal, making it a convenient choice for travelers. Highly recommended and will come back again 😊😊
Отличный, довольно чистый отель. Насекомых нет. До центра(порта) или на такси или пешком минут 20.На машине, вообще песня. рядом 24/7магазин.вид на залив и город. Рекомендую!
L'hôtel est situé sur une colline. La vue sur la montagne de la chambre est incroyable. Le petit déjeuner est décent. Les chambres sont belles et propres. J'ai eu un bon moment.
LLimThe only reason I stayed here was because of it location near to the airport. Everything else is good in terms of experience except I was imposed with liability costing RM10 for soiling one piece of their towel. The soiling happened because I walked outside after the rain and my foot got into a mud spot. I came back to my room and I accidentally stepped on the towel. Bear in mind, I had to book their largest room meant for 4 pax because that was the only one available even though I stayed alone. Considering the occupancy is low for that large room, soiling one piece of towel does not justify a RM10 liability damage.
BBarathi*Honest Review: Comfortable Stay but Disappointing Service Transparency*
Me and a group of colleagues chose Wendu Inn during our recent work trip to Kota Belud, and I’d like to share an honest review—not just a general star rating—because the experience was a mix of excellent and disappointing aspects.
Pros: 🌟🌟🌟🌟🌟
• The check-in process was smooth and efficient.
• Cleanliness and room comfort are top-notch—definitely 5-star worthy, especially for a small town like Kota Belud.
• The view from the café and the convenience of having a minimart downstairs were truly added bonuses.
• We genuinely appreciated the effort put into making the place cozy and welcoming.
But here comes the downside:
We booked our rooms with breakfast included, which is supposed to be served at their café. However, this was where things went wrong.
1️⃣ When we went for breakfast, there was no proper display or explanation about the free breakfast options. What was openly displayed was a menu with both breakfast (no prices shown) and lunch items (with prices).
The actual complimentary breakfast choices were hidden away in a folder behind the counter—not visible to guests. Naturally, thinking the displayed breakfast options were part of our package, we made our choices and presented our coupons at the counter. The staff accepted the coupons without saying a word. Only after finishing our meals were we surprised with a bill, leaving us feeling misled and frustrated.
2️⃣ The counter staff’s customer service was below expectations.
When we requested an official receipt for work claims, we were repeatedly told to refer to the booking website. Even after explaining that we needed an original stamped receipt, the answer was simply: “We don’t have an original stamp.”
For a hotel catering to business travelers, this lack of basic documentation support is quite inconvenient.
Final thoughts:
Would I recommend Wendu Inn? Yes—for comfort, cleanliness, and its peaceful surroundings.
But be prepared to double-check details around your package (especially meals), and don’t expect much assistance from the front desk when it comes to paperwork or clarifications.
GGandingAmenities in the room, such as hair dryer, iron, ironing board, kettle, cups, 3 in 1 coffee, tea, drinking water, towels, conditioning shampoo, shower gel and prayer mat for Muslims are available. There is no dental care kit, so bring your own. Otherwise, you'll have to drive a bit to buy one.
It was my third time in Kundasang, so we rented a car and drove to the location. The road to the location is quite challenging if you're not used to the rural road. There are plenty of parking spaces there. I also saw guests with private tour guides who drove them around. I think that's a good idea, too.
I booked the room with the mountain view, but the weather was not on my side. The mountain was in view very early in the morning when it was still dark, and then it was covered in clouds for the rest of the day.
There is no aircon but a cute ceiling fan we didn't use because it was already cold. However, I wish I could open the windows without letting the bugs in. There were huge spiders making their webs near my window, and I dare not open it. The beds are okay - not the comfiest and only one rather flat pillow for our heads. We slept well nonetheless. We spent most of our time outside the room unless it's to shower or sleep.
There's a cafe where we took our dinner to the outside dining area. The tables and chairs were scattered around so we had to arrange them ourselves.
There is hot water, but at around 7am, the shower runs cold even with the water heater turned on. Could it be that everyone is showering at the same time?
A simple breakfast is served at the cafe for the guests. When I was there, they had fried mi hun, French toast, sausages, baked beans, and eggs. There were two types of cereal. A bread station where you can toast your bread. Only white bread was available. Drinks were orange cordial, coffee, and tea. They replenish the food if finished, so don't worry about getting to the breakfast a bit late.
The best thing about the whole trip was the booking, checking in, and checking out was hassle-free. Also, if you love flowers, walk around the place and admire their hydrangeas.
LLiudoufusanté: la chambre est propre,
Service: Un bon service, vous pouvez envoyer un repas dans la chambre et vous pouvez envoyer gratuitement au centre touristique, vous pouvez vous assurer de sauter sur l'île.
Installations: installations complètes, chambres élargies.
Environnement: pas loin du centre touristique, environ dix minutes de route, à pied 2.6 kilomètres, la transmission gratuite est très intime, la communication avec micro-lettres est très pratique et il est recommandé d'entrer en contact. Le seul défaut est qu'il y a une mosquée derrière elle, le grand jour à 17 heures du matin. C'est une pratique musulmane, cinq fois par jour.
IInvitéStayed in a shared dorm. Walking distance to RDC a little further than other options but perfectly manageable. Dorm and bathrooms were clean and as advertised. Not much space to put stuff but you get what you pay for with a shared dorm. Food and drinks options at the restaurant are expensive and for several meals I opted to eat at nearby resorts which were cheaper. Nevertheless, the atmosphere at the reception/restaurant was fantastic and I really enjoyed it. Staff were extremely hospitable and helpful. No shelter between reception and rooms was a bit of a bummer but no big deal. Wifi only available at the reception. Overall, great value for the price.
Eeuph0r1aPros: 1. Love how well maintained the grounds are. Beautiful landscaping, sounds of ”waterfall” & birds in the morning, view of the misty mountains just opposite.
2. U could approach kak Liaa (she speaks Malay/indonesian only) for any help. I used google translate throughout. We needed a taxi to get dinner at night & she called a driver friend to ferry us. Be warned about the exorbitant rates though.
Cons: 1. Hard to get around if you do not have a car. Rm50 1 way to our dinner place just 2km away. rm250 to KK town.
PPilgrimaaa_The hotel room was clean. Amenities provided are shampoo and body soap. The location from the town area is quite central. It's easy to park a car, not a busy road. It's located at the back of Plaza Shell. A water dispenser is the only thing missing from the hotel, so next time when you want to stay, make sure to buy one drinking water for yourself. Anyway there are convenience stores nearby the hotel.
WWariya.SLe lit et la salle de bain sont plus petits que prévu, mais l'ambiance générale est plutôt bonne. Les décorations murales dans les espaces communs et dans l'escalier sont jolies ! Concernant l'emplacement : il faut faire attention à ne pas marcher seul la nuit. Honnêtement, j'aimerais beaucoup revenir pour le bar, mais pas pour un autre séjour. Excellente expérience avec le personnel pendant mon court séjour, avec un enregistrement et un départ sans problème. J'ai eu ce dont j'avais besoin, pas mal pour le prix !
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