Hôtels 4 étoiles à Alberta, Canada

We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience. Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us. The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room. We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it. The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol) The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together. The gym was small but functional. In the four days we were there, it was empty every time we walked by. Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot. One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples. The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free. I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff. Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.

La chambre est très propre, la chambre est très confortable et confortable. Mais j'étais très satisfait dans l'ensemble et je recommande que cet hôtel co-voie des voyageurs solistiques !

Service was fine, they gave us warm cookies upon arrival and check out. The pool and fitness rooms were clean, and the rooms were tidy, though they were a bit dark from lack of lighting. A couple of things to note: the mattresses were extremely soft (even as someone who prefers soft mattresses), it felt like I was slowly sinking into the floor. The soundproofing is also quite weak, so I would recommend sleeping with earplugs or it may be hard to sleep with guests running around. One more thing to note was that the balcony door was not locked when we checked in. Since we are on the 7th floor it was safe, however next time I would double check just in case, because there are many people visiting the hotel for functions and events.

C'est la quatrième fois que nous séjournons dans cet hôtel. Tout est impeccable ! Cette fois-ci, nous avons eu une chambre au 4e étage, avec moquette neuve, smart TV et double miroir dans la salle de bain ! Génial ! Les matelas et la literie sont parfaits ! Et la piscine avec toboggans pour enfants, c'est tout simplement parfait !

Not our first time staying here -but we left with a sense of frustration today! It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so  minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered. Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”. After challenging the charge we were told that no charge would be put through on the credit card. Made to feel like we had “stolen” something when we asked for further clarification on the charge. “No apologies or thank you for staying with us”. Disappointing. Side note - Service in the casino was great - including the restaurant.

L'hôtel Banff est à la hauteur de sa réputation d'établissement cher. Et comme c'était vendredi, les chambres étaient rares et les prix plus élevés, à plus de deux mille dollars la nuit ; en semaine, c'est probablement un peu plus de mille dollars. Mais il est vraiment super. La chambre était propre, le lit confortable et la douche très agréable ! C'est très important. Il y a aussi une source thermale en plein air avec une vue imprenable sur les montagnes enneigées ! Bref, un hôtel digne d'Instagram.

Incroyable logement très près de l'aéroport. J'ai eu l'impression de rentrer chez moi. Merci !

Nous avons séjourné à l'hôtel Deerfoot Inn & Casino parce que nous voulions essayer le buffet de 50 $ de la ribe principale au Mohave Grill. Mon mari a remarqué que les hôtels étaient vraiment coûteux ce week-end, donc nous avons pensé à payer un supplément de 40 $ et rester quelque part que nous avons pensé que nous serions plus bougie que un Econolodge. Le personnel était très agréable et nous avons fait un check-in précoce sans frais supplémentaires. Le tube n'a pas été le plus grand, car il semble être fait pour un petit enfant, et je suis un bâtiment moyen à 5'3. Nous avons séjourné dans les Comfort Inns, Econolodges et d'autres hôtels comme eux et nous avons trouvé le Deerfoot Inn comme la même chambre-sain. Nous avons eu notre séjour pour 200 $ par nuit et c'était sans petit déjeuner continental. Une grande partie de la période que j'ai vu cet hôtel à plus de 300 $ par nuit. Je ne resterais plus ici que si les chambres sont environ 160 $, ce qui est pour nous ce qu'elles devraient être. Le casino est un peu plus facile, mais il n'est pas encore bon marché.

L'hôtel est magnifique, une excellente option pour un hébergement près de l'aéroport pour se déplacer vers d'autres destinations, qui offre un transport gratuit à destination et en provenance de l'aéroport sur demande.

Pros: EV Charging: Great to find third-party L2 chargers on-site ($2/hr, added about 40km range per hour). Very convenient for EV owners. Cleanliness: The main room area was generally clean and well-maintained. Cons: Housekeeping Fail: When preparing the sofa bed, I found the provided bedsheet had a massive hole right in the middle. I tried calling guest services multiple times but no one answered. I eventually had to hunt down a housekeeping staff member in the hallway to get a fresh sheet. Breakfast Frustration: My booking clearly included breakfast for myself and my two children. However, the restaurant staff insisted it was only for two people and made me go to the front desk to resolve it myself. It was an awkward and unnecessary hassle during a family trip. Tipping Pressure: After the breakfast confusion and mediocre food quality, being presented with a $0 receipt that explicitly prompts for tips felt like a cash grab. Verdict: While the hardware (charging, cleanliness) is decent, the service and communication between the front desk and the restaurant need major improvement. I shouldn't have to ”prove” my booking status or chase staff for basic linens.