Hôtels 4 étoiles à Alberta, Canada

We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience. Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us. The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room. We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it. The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol) The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together. The gym was small but functional. In the four days we were there, it was empty every time we walked by. Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot. One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples. The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free. I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff. Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.

C'est la quatrième fois que nous séjournons dans cet hôtel. Tout est impeccable ! Cette fois-ci, nous avons eu une chambre au 4e étage, avec moquette neuve, smart TV et double miroir dans la salle de bain ! Génial ! Les matelas et la literie sont parfaits ! Et la piscine avec toboggans pour enfants, c'est tout simplement parfait !

Not our first time staying here -but we left with a sense of frustration today! It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so  minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered. Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”. After challenging the charge we were told that no charge would be put through on the credit card. Made to feel like we had “stolen” something when we asked for further clarification on the charge. “No apologies or thank you for staying with us”. Disappointing. Side note - Service in the casino was great - including the restaurant.

Je suis toujours ravi de rester à Deerfoot Inn & Casino. Mon voyage a été destiné à se reposer avec ma sœur et à attraper nos vies. La chambre de la reine de luxe était spacieuse et bienvenue. J'ai trouvé une peinture sur la feuille de haut quand le topper de couverture est tombé. Nous sommes allés au buffet pour le dîner, et les premières rides et les pommes de terre scallopes étaient délicieuses, ainsi que les autres entrées. J'ai aimé les grandes chaises confortables que nous avons choisies de prendre. Je vous suggère de mettre à jour les meubles comme j'ai remarqué d'autres personnes âgées ayant la même question.

J'ai été au bureau de front pour demander un ouvre-de-vin au milieu de la nuit, et le personnel était très gentil et reconnaissant d'avoir ouvert moi-même. La chambre est équipée de deux clés manuelles, qui sont très sûres. En outre, il était bon d'avoir un transbordeur gratuit à l'aéroport, et les fruits du petit déjeuner étaient particulièrement frais et délicieux. 😊 Si vous avez un regret, il serait bon que les équipements incluaient une main régulière en plus de la bière faciale.

很不錯的酒店，早餐可以點雞蛋卷，也是免費的。在這裏過了一夜，總體滿意，很推薦，性價比高，過去最大的西埃德蒙頓購物中心開車很快的，那個商場值得逛逛，另外，那個河谷公園可以去走走，100多年的鐵橋。

I booked the suite for my stay and it looked exactly just like how it was advertised. I was impressed by the cleanliness and the cute tiny quirks of the room. The bed was insanely comfortable and the duvet surprisingly kept us warm. Overall this hotel is fantastic. The servers during breakfast were very kind and attentive. 10/10:)

Superb location, within short walking distance to everywhere in downtown Calgary. Clean, modern, good customer service. Great breakfast with good customer service as well. Bottles of free mineral water available , kettle is provided upon request. Transit BRT300 bus stop from Calgary Airport right in front of the hotel, $4 single ride, very suitable for solo budget traveler.

Pendant l'épidémie, une boîte de petit-déjeuner a été fournie et l'alarme incendie de l'hôtel s'est déclenchée plusieurs fois par nuit. Le nombre d'occupants est petit, l'assainissement dans la chambre est moyen et l'attitude de service n'est pas mauvaise.

Mes enfants ont vraiment aimé cet hôtel, le personnel était ami et la chambre que nous avons séjourné était très propre. Nous réserverons certainement cet hôtel à nouveau dans l'avenir. Merci et Dieu bénisse!