IInvitéWe found the shuttle from the airport to the hotel quite easily :) Once at the hotel, check-in was seamless and the staff were kind. The room was spacious and clean. We found the restaurant downstairs to have really delicious food (our supper and next day day breakfast buffet were amazing). We would highly recommend this hotel to other travellers!
VVerified MemberThe staff were all great, especially all the restaurant staff. I especially appreciated the hotel making special arrangements to celebrate my birthday. However, some of the shortfalls included the very slow and inconsistent WIFI at our building (500), the bathroom door couldn’t be kept closed, and the in room jacuzzi never got hot. But on the positive note, the in room AC was very good, the room, bathroom and shower were spacious and had hot water.
P.S. I was underwhelmed by my undercooked tomahawk during dinner.
RRobbertcThe hotel is conveniently located a 5 minute shuttle ride from the airport. Our room was clean, bed firm and comfortable. Shower was hot and had good pressure. Breakfast starts at 6am and has many Costa Rican and western options. We dined at the Denny's which is a 2 minute walk from the hotel.
IInvitéGreat location and facilities. Lodges had everything. Helpful concierge, cafe and reception staff. Restaurant is a little soulless and somewhat pretentious as the food is average which was a bit disappointing as everything else was of a very high standard.
GGuillaumeRoom was fine but nothing special and not very well sound proof
Smoking zone is outside the hotel so you have to walk a lot
Pools are great but lots of kids
Service can be improved a lot (lots of mistakes)
Breakfast buffet is awesome and very various
MMOHAMMAD AHLIThis hotel is literally in the rainforrest and has a slide and a river inside it
Rooms, air conditioning and shower is great.
Those images are part of the hotel walk
JJacobLe centre de la ville est très bien situé, mais il est très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé, très bien situé
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