Hôtels 3 étoiles à Riau, Indonésie

First of all, the room door cant be opened using the access card after every time I go out, and the staff said its need to be updated everytime or the card not to be placed in hot area. What is this?? So unprofessional. What if any emergency?? We need to go down again to the treception and get updated and come up again? And in the bathroom the sink water was not clean and in the shower area, the water was not going smoothly and its clogged, need to wait 15-20 minutes to use the shower area again. Please take action on the cleanliness and the access card service. Pertama-tama, pintu kamar tidak dapat dibuka menggunakan kartu akses setiap kali saya keluar, dan staf mengatakan perlu diperbarui setiap kali atau kartu tidak boleh diletakkan di tempat yang panas. Apa ini?? Sangat tidak profesional. Bagaimana jika terjadi keadaan darurat?? Kami perlu turun lagi ke resepsionis dan mendapatkan informasi terbaru lalu naik lagi? Dan di kamar mandi, air wastafel tidak bersih dan di area shower, air tidak mengalir lancar dan tersumbat, perlu menunggu 15-20 menit untuk menggunakan area shower lagi. Mohon tindakan untuk kebersihan dan layanan kartu akses.

Abonnement : le prix est conforme aux services fournis. Malgré quelques défauts, je peux les comprendre.

I had a pleasant stay overall. The check-in process was smooth — in fact, I was given an early check-in which I truly appreciated. The room was spacious and breakfast was good with a nice variety. My only concern was the air-conditioning in the room I stayed in. Unfortunately, it wasn’t cooling properly. I informed the front desk, and the technician came to check, but there was no improvement. This made the stay less comfortable. Other than that, everything else was great good.

La taille de la chambre est bonne, juste belle pour 2 d'entre nous.Le lit était confortable et soft.L'eau chaude de la salle de bains n'est pas si bonne,Il a fallu beaucoup de temps pour être chaud mais pas encore aussi chaud que nous l'attendais.Il n'y avait pas d'étiquetage de shampooing ou de savons de bain.Nous avons demandé fer Mais jamais. La location était au centre-ville mais pas bruyant, car il n'était pas devant la rue principale.Vous pouvez aller partout de l'hôtel, en particulier STC Ramayana. Le petit déjeuner n'était pas comme nous l'avions attendu, trop basique que ce que les noms de Cititel devraient avoir.Mais la zone de repas était propre et spacieux. La lobby était petite et ne suffisait pas à s'asseoir en attendant le check-in, améliorez-en ! Le parking de moto est bon, mais je vous prie de mettre un point de vue pour le rendre plus lumineux. Le centre de la ville de Pekanbaru est un centre de recherche de la ville de Pekanbaru.

Overall, the hotel in Pekanbaru is quite cheap and offers good value for money. The room itself was comfortable and generally well maintained. The only downside I noticed was an unpleasant smell in the bathroom, which might be due to the cleaning not being done thoroughly or possibly an issue with the plumbing Breakfast was fairly standard, nothing fancy, but still decent and enjoyable. One highlight was the reception staf… they were very accommodating, friendly, and helpful throughout the stay, which made a positive difference. Another convenience is the location: right next to the hotel there is an Indomaret and a coffee shop, making it easy to grab daily necessities or a quick drink. However, you should be careful when crossing the road in front of the hotel, as traffic can be quite busy

The hotel is very clean and peaceful， The service is also good， rooms are spacious and dont carry bad smell. The only problem i can think of is towels and curtain. which i guess wont be problem for anyone who is not picky like me， there is a little amount of light leaking through curtains which will make you awake if you are sensitive to light. Also the towels are thin which are not to my liking and they are missing small towels. Breakfast downstairs is delicious but there isnt much to select from.morning coffee is the best i have tasted all over indonesia. Over all good hotel and would choose to stay here next time too. Also thanks to the staff. Best regards

The service is good. Location is strategy since its located at the city of Pekanbaru. Stayed here for 2 nights. Rooms so far is clean and comfortable but got some damage on the bedsheet and wall paint. The AC need time to get cold but so far so good.

Il n'y a qu'une seule carte d'accès à la chambre, ce qui rend l'accès à l'ascenseur difficile si l'un des clients quitte l'hôtel.

Plus que de l'argent, la chambre est propre spacieuse , le personnel très aimable et utile, la nourriture était jume

La chambre est propre mais il n'y a pas de toile dans la chambre. Veuillez vérifier la chambre parfois il n'y a pas de télé dans la chambre pour changer le canal de télévision