Hôtels 4 étoiles à Hokkaidō, Japon

The staff doesn't try to hide the unequal service offered to foreign guests compared to that of the locals. No staff member offered to help us with our luggage. The rooms have poor sound isolation and you can hear your neighbours and the room above very clearly, particularly foot steps, which make sleeping difficult.

Without a doubt, this was the best hotel of our entire trip. I would gladly recommend it to anyone visiting Furano. The hotel offers excellent value for money and outstanding service. As the hotel is affiliated with a winery, guests are invited to enjoy complimentary wine tasting during their stay. Although I am not usually a wine enthusiast, I found the experience both enjoyable and informative. We were also given a complimentary bottle of wine, which could be collected from Furano Winery, located about a 10-minute drive from the hotel. Our visit to the winery turned out to be one of the highlights of our stay. We were able to browse a wide selection of wines and learn about the wine-making process through displays of the production facilities. My daughters found it particularly fascinating. For anyone who enjoys wine—or simply wants to learn more about it—a visit to the winery is highly recommended. The hotel itself features modern, comfortable rooms and excellent facilities. We were pleasantly surprised to find that complimentary laundry and dryer services were available for guests. The hotel also has its own onsen, which was an unexpected bonus when we made our booking. The rooms were clean, spacious, and comfortable, making them perfect for our family. Another standout feature was the breakfast. I would highly recommend booking a room package that includes breakfast, as the selection is good and everything we tried was delicious. One of the most memorable aspects was the opportunity to sample three different varieties of Hokkaido milk: local Furano milk, Tokachi milk, and Ebetsu milk. I had often heard about the quality of Hokkaido's dairy products, and being able to compare the distinct flavors from different regions side by side was a unique and enjoyable experience. It was one of the most interesting and memorable parts of our stay. Overall, this hotel exceeded our expectations in every way. From the winery experience and excellent facilities to the outstanding breakfast and warm hospitality, it was truly a memorable stay. I would not hesitate to return if I visit Furano again.

Les chambres sont spacieuses et offrent une vue magnifique. Un comptoir dédié au poulet est également à disposition. Au 16e étage, un salon gratuit propose boissons, café, vins rouge et blanc, saké, bière, noix et en-cas. Les plats japonais et français, servis avec des baguettes, étaient excellents, et le service impeccable.

Nicely renovated hotel. Unfortunately staff are new and surprising not many front desk staff can converse in English.  Breakfast was good with many choices. However, we couldnt eat most of the time as my family has to go for activities early like skiing and local tours. The cafe  staff allows us to start breakfast before the opening time but an English speaking lady with a coat turned up one morning and stopped us from starting breakfast early before the opening time. She was so rude and told us wait till 630 before we can touch the food! I dont see why we cannot start with cereals that was already on display.  I will return to stay as the hotel is new, rooms are large and the onsen is clean and comfortable. There was a gym and laundry facilities too

Il y a quelques mois, j'ai réservé l'hôtel pour que je puisse obtenir un très bon prix pour rester avec OMO5. Très confortable et énergique, surtout la zone commune était un endroit pour se détendre et le refroidissement. Ils ont un autre schéma pendant la journée et la nuit. L'accent de cet hôtel est le service de bus gratuit, qui se déplace autour de la ville, et le service de navette payé pour monter sur la colline pour voir le soleil. Vous savez à quel point il est chaotique de vous y rejoindre, donc il est bon d'avoir un bus de transbordement qui vous ramène à la porte de l'hôtel. En séjournant une nuit, je pouvais utiliser les services avant le check-in et après le check-out, donc essentiellement il couvrait 2 jours d'activités quand j'étais à Hakodate. Et je pense vraiment que ce groupe d'hôtel a des pensées de la perspective des voyageurs et essaie de leur mieux pour donner la meilleure expérience et pour nous aider à réduire les problèmes. Je vais certainement réserver avec les hôtels sous Hoshino Resort Group. Merci beaucoup.

L'hôtel est calme, sans grands groupes de tours, et j'ai vraiment aimé les vibes traditionnelles et relaxantes. Le salon est très confortable et la chambre est incroyablement spacieuse. Le personnel est amiable et utile, même m'aider avec l'aménagement du service de taxi. J'ai aussi aimé le petit-déjeuner buffet et le dîner Ils m'ont vraiment épaulé comme si je étais la reine du monde. Le public est magnifique et énorme.

For us it is the second time in this wonderful hotel and every time it is like living a dream: it feels like being in a bubble thanks to all the well-being in which you are immersed. You are pampered by every service present and by the kindness of the staff, which makes you feel at home. The food is simply divine and you would just like to have a more spacious stomach so you could taste more and more. Nature is unsurpassed, every day you find yourself meeting spectacular creatures even just going out a short distance away. You will not find a similar place in all of Japan, where man meets nature in a perfect combination of balance, harmony and deep respect. We hope to be able to return a third time and relive this beautiful dream again. Thank you for everything Kitakobushi Shiretoko Hotel!

Excellent onsen with very nice private onsen in the room surrounded by Sakura trees. Very nice omakase dinner served in room, excellent service from the team. Lounge area serving beer, sparkling wines and other non alcoholic beverage all inclusive in the package price is a nice touch. Highly recommended

La location est un peu loin du centre ville de Sapporo, mais il est à pied près de l'arrêt de bus et est le mieux apprécié si vous avez une voiture. Tout est très nouveau et propre, les équipements sont étoiles et le personnel est extrêmement aimable et utile.

La salle de Tatami traditionnelle nous a vraiment impressionnés, mais l'accent de notre séjour était le soufre privé en plein air dans notre chambre. C'était incroyablement thérapeutique, et j'aimais absolument le bruit naturel de soufre qui remplissait l'espaceit fait que l'expérience se sent authentique et profondément relaxant. Le personnel a été très bien accueilli à l'arrivée, et il a été accueilli avec soin et soin de préparer nos lits. Ils étaient gentils et attentifs tout au long de notre séjour. L'hôtel est très ancien, mais nous l'apprécions comme un charme de la vieille ville. Le dîner 7-course kastaki nous a complètement échappé. From the exquisite platement to the impeccable service, every dish reflected the chef's dedication and craftsmanship. Le petit déjeuner a dépassé nos attentes, mais les offres de style bento et les plats de soupe confortables sont aussi bien satisfaisants que délicieux. Oui, le prix est sur le côté supérieur, mais il vaut absolument tout le pénis que nous avons dépensé.