Hôtels 3 étoiles à Catalogne, Espagne

On arrival the holiday centre was as photographed on the website, fresh, bright, airy and modernised. Apartments are spacious with 2 wide single beds pushed together in the main room which leads off on to an exceptionally generous size balcony. Plenty of room for kids to play, loungers and table and chairs etc. the bed in the hallway (pull down from wall) was comfy and great for my 9 year old son. The livingroom couches were also single beds and of good quality and wide enough, seem some very slim, thin ones before - these were very comfy although never slept in by us as my daughter had a cot.  Check in and out was seamless but be aware a deposit is taken (around £10 per night and given back at end of apartment is left satisfactory) so factor this in to your spends needed initially.  The thing that stood out for us as a family was the lovely man and his assistants who ran the kids club, entertainment, pool games and really engaged with the children despite his obviously long days. They are a credit to the hotel and I don’t think it would attract as many families if this small but important team weren’t on board - my son Jacob loved kids club and made some great friends for the week. Now is still recommend this hotel with given some recommendations to change things. The hotel caters to very large, roudy crowds of preteens/teens on school holiday stays. They are chaotic and woke our toddler several times, running through corridors screaming, taking up lift where pushchairs and wheelchair users should have priority and teens/groups managed more carefully as they would be if from anywhere else. Called to reception to complain and inform but was pretty much brushed off as they’re excited. Just not great for the rest of us also wanting to enjoy our apartment, sleep and have children. We waited an incredibly long time with 20-30 teens in front of us. I called down to reception one evening as they were shouting, banging and screaming in the halls. Some hotels do not cater to exceptionally large groups for this reason, especially when catering to family holidays also - I’d only stay again if I knew there was no large groups such as this booked to stay. We only ate breakfast the last morning as we preferred to go out to dinners etc as a social thing in the evenings with the children as we don’t drink alcohol much when have young children with us. Food was as expected in hotels, nothing bad to note and plenty of options which are the norm.  If you like quiet this hotel might not be for you. Po. Kew is loud due to entertainment although this didn’t bother us with it stopping at 11pm but the ‘quieter’ side facing out to the road/side was filled with already mentioned large groups of teens shouting back and forth to each other continually. Highly recommend checking if these school trips are on when booking if you like a quiet, relaxed family holiday (most of us do when we have young children). All in all the hotel is great location, good sized rooms and entertainment for much younger children but would be put off returning due to the issues mentioned.

J'ai demandé une chambre en étage élevé, loin de l'ascenseur. On m'a cependant attribué une chambre au rez-de-chaussée, à côté de l'ascenseur. Le bruit dans les couloirs est fort, et on l'entend clairement tard le soir. De plus, on ne voit rien à travers la fenêtre, car il y a un mur à l'extérieur. La vue est assez mauvaise, on ne voit rien. L'emplacement est bon, près de la station de métro Espanya. L'arrêt de la navette aéroport se trouve également devant l'hôtel. Un bon restaurant est à 1 minute à pied. Le personnel de la réception est très aimable, à l'exception d'un homme qui porte des lunettes. Le service en chambre est plutôt bon et propre. L'eau de la douche est chaude et puissante, ce qui est appréciable. Consigne à bagages gratuite.

The room itself was really good: clean, comfortable and spacious. However, my first impression of the stay and the stuff of the hotel was suboptimal, which coloured the whole experience.  I arrived at the hotel at about 1 p.m. First thing that surprised me was the fact that there were actually 2 hotels and only one of them had a check-in desk, to find which I had to ask around. When I finally arrived at the reception, I was second in line as there were some people checking out. While I was waiting a family (parents and a child) came in, and then one more group of travellers arrived. When the receptionist was done with the people who were before me, I asked to be checked in. In response, I got told that she was going to check the family in first. She wasn’t apologetic or nice about, she told me this as if that was what always happened and not that people got served in the order of their arrival. I am sure the family really appreciated what she’d done and I wouldn’t have minded either if that action was followed with acknowledgement of this not being okay and an offer of some services to recover their reputation. Not only had I not got an apology or anything like that but also I was again bypassed for registration as the receptionist decided to invite 5 people who came in later on to check them out. At that point me and other people in the line were quite baffled by the behaviour and understood that there was nothing fair about this interaction. After I was  finally checked in and went back to the other side of the street for my hotel, the room pleasantly surprised me. It was clean and had all the necessary amenities. However, I was a bit confused at first by the thing you need to do to get electricity. I was told by a friend that the system of inserting the key card into a specific slot in order to get electricity is now the norm, but this month I’ve been to 5 different hotels and all of them had different systems and none of them were this particular one, so I personally would’ve appreciated a heads up or an informative poster on the door. The only downside of the room that I found was that that side of the street was quite loud. It was much better with the windows closed, however, if you are a light sleeper, I recommend taking ear plugs.  The rest of the stay went pretty okay for me, but that first experience unfortunately is something I’ll never forget.  If you are travelling as a family, I would imagine this hotel would prioritise you over other guests any time, so maybe that’s just who they cater to. As a solo traveler, however, this was not what I was expecting.

Nice, clean hotel with a decent-sized room and comfortable beds. I especially loved the shower! There are plenty of restaurants and shops nearby, which was really convenient. A couple of things would have made the stay even better — having a kettle in the room and a proper bin. There was an illy espresso capsule machine, but it didn’t work properly. Also, there wasn’t a bin in the room itself, just a very small one in the bathroom.

Très bon accueil la chambre était très bien l hôtel est en bordure de mer piscine agréable et personnel serviable

Accueil et personnel très aimable. Des conseils pour visiter Lisbonne 😊. Chambre propre et confortable avec 1 bouteille d'eau à disposition, bouilloire, thé. Des petites attentions à l' accueil comme des bonbons, des petites pâtisseries et des citronnades.

We stayed for 5 nights and had a great time. We enjoyed the stay as the location is within walking distance for food, shops and near the Metro station. The buffet serves 24 hours is awesome as in the middle of the night, we could just walk-in and enjoy the drinks and snacks and chit-chat. The counter staff is very friendly and helpful. Overall we have a great time during the stay!

Ma femme voulait contrôler le budget, alors elle a réservé cet hôtel. Appartement bien préparé, bon rapport qualité prix, et l'emplacement de l'hôtel n'est pas mal. Mais le point important est que l'enregistrement et l'appartement ne sont pas au même endroit, et les transports en commun locaux ne sont pas pratiques. Et cette information n'est pas dans le message de confirmation. Le soir, j'ai emmené deux bébés avec mes bagages et j'ai marché un kilomètre jusqu'à l'appartement, pour découvrir qu'ils devaient s'enregistrer à un autre endroit à deux kilomètres et qu'il n'y avait aucun moyen de transport efficace. Tout le monde peut compenser la situation et l'humeur du moment. Il est à espérer que Ctrip indiquera clairement cette information clé dans la feuille de confirmation de l'hôtel. Mais si vous le savez à l'avance, le moyen le plus efficace est de prendre un taxi pour vous enregistrer d'abord, de laisser le taxi attendre, puis de vous rendre à l'appartement. Le tarif est d'environ 20-25 euros. Si vous ne restez qu'une nuit, le rapport qualité/prix n'est pas bon

Mon séjour a été très satisfaisant. L'emplacement est excellent, ce qui facilite les déplacements, et l'hôtel est à quelques pas du métro et des principales attractions. La chambre était propre et bien rangée, la literie confortable, et l'insonorisation était bonne, garantissant un sommeil de qualité. Le service à la réception était professionnel et efficace, et la communication s'est faite sans encombre. Dans l'ensemble, le rapport qualité-prix est excellent, idéal pour les courts séjours ou les voyages d'affaires. Je choisirai cet hôtel à nouveau la prochaine fois.

L'hôtel se trouve à environ 15 minutes à pied de la plage. Cependant, les chambres sont assez petites ; le lit est un lit queen-size obtenu en rapprochant deux lits simples, et seulement deux bouteilles d'eau sont fournies par jour, pas plus. L'avantage est que les chambres orientées à l'est offrent une vue sur la mer, ce qui est un atout non négligeable. Certains membres du personnel de la réception ne parlent pas anglais, ce qui peut rendre la communication un peu difficile. De plus, le nombre de casiers à bagages est limité ; si vous arrivez avant 15 h, il se peut qu'il n'y en ait plus de disponibles. Le petit-déjeuner est très bon, et le toit-terrasse avec sa magnifique terrasse panoramique et son bar est un vrai plus. Globalement, je recommande cet hôtel.