Hôtels 4 étoiles à Dorset, Royaume-Uni

I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made.

High hopes but very disappointing stay. On initial check in , the young lady was very helpful and took our bags as we were too early to check in.  When we returned several hours later to complete check in, the receptionist did not look at us at all when talking to us, which made it difficult to understand or hear what she was saying. We were then told that we had to pay £100 deposit- which we were not advised of prior to booking.  Her general attitude was surly and we felt an inconvenience. We went to use the spa, and were greeted by an equally miserable lady who also made us feel like an inconvenience.  The spa area was very  wet and slippery and felt unloved. The changing area looked tired and needed a Good clean.  Breakfast - on our first day we were greeted by a lovely chap called Kian, which felt like a welcomed change to the rest of our encounters with staff. The general the experience was a shambles. Lots of food had run out. We requested an omelette from the chef and were told No. There were no veggie sausages available. Coffee machine kept running out and only gave half a cup full. The food did not appear to be of good quality and was often dry from sitting under the lights and was not hot. There were very few staff around and there was too much for them to deal with Our room was fine, the view over looked another building but you could see the sea in the distance  Our twin beds were creaky and noisy  The shower over the bath was pretty useless and kept slipping in the holder  There was not enough tea/ coffee for us both to have the same drink and there was only one pack of  complimentary biscuits , which were cheap custard creams. We requested some decaf tea at reception and were given one each.  All in all, the hotel is situated in a good location but we wouldn’t rush back. We hoped it would be a treat but you can get better service at the premier inn or Hampton,so it doesn’t warrant paying more for.

This one is not “ibis style” standard for sure! Two basic things important for holiday hotel 1) good breakfast 2) good shower —- On both the counts it fails —- See to it the revert from hotel

Le petit déjeuner est très bon, mais il est très bon, et il est très bon, et il est très bon, et il est très bon. Il y avait quelques défauts qui ont ruiné notre court séjour. Nous avons réservé cet hôtel spécifiquement pour les installations spa essentiellement la piscine jacuzzi mais cela était hors d'ordre avant d'y arriver et nous n'avons pas été informés de cela sinon nous aurions réservé ailleurs et il n'a pas été réparé pour notre séjour entier. La piscine était décente mais pas la plus propre, comme je me sentais de la poussière en bassin. La dernière nuit, nous étions sortis d'eau et ma femme est enceinte, donc je suis allé au portier de nuit et j'ai demandé une bouteille d'eau qu'ils fournissent tous les jours complimentaires mais il a dit qu'il ne pouvait pas me donner une et il pouvait vendre une du bar, que j'ai La chambre n'avait pas de réfrigérateur, nous ne pouvions pas acheter de l'eau et la garder au froid. Le parking était de 10 livres par jour, ce qui devrait être inclus dans le séjour. Le personnel de l'hôtel était très aimable, mais je me tournerais probablement ailleurs la prochaine fois.

We love our stay here. Just 10 mins to the beach. Hotel is clean and equipped with all you needs. We love the shampoo it smells so good! Definitely will stay again .

The room wasn’t what I expected for the price. The bed was extremely uncomfortable and the water pressure in the bathroom for the shower was awful. We had a better shower in the indoor pool at the other hotel. Some of the staff we very friendly but others came across rude. Other than that the location was perfect

L'attitude du service est très bonne. Le petit déjeuner est un vrai repas anglais. L'environnement de l'hôtel est calme et vert, il n'y a pas de remorque, c'est que le toilette a toujours un goût insen

L'acceuil pendant le check-in est à revoir.. Je n'ai pas pris de petit déjeuner, seulement le dîner. Une discussion stérile commence et l'acceuil a en effet constaté qu'il n'y avait pas de petit déjeuner mais que le dîner... Personne explique le fonctionnement de l'hôtel, où se trouve le restaurant pour le dîner, juste demander l'heure pour manger. Je ne me suis pas senti à ma place. 2 bagages en arrivant, je galère pour entrer, personne pour aider... Mon anglais n'était pas top mais je faisais l'effort de communiquer. Par contre les serveurs du restaurant du soir sont gentils, agréables et attentionnés. Bravo Le check-out a été bien mieux et ils étaient compréhensifs. Rien à dire. Sourire était là L'hôtel est très propre , rien à dire.

Stayed here in March 2026 with my family. Overall below average experience. There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling. Outdoor pool was closed due to season but heated pool was also not functional. Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds. I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :) Breakfast options were good. Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone.

All good, excellent place to stay whilst visiting family in the town.  My only disappointment was in the booking  - I wanted a smaller room and both the website and hotel stated there was one available but having almost completed booking was told only a master bedroom was available and considerably more expensive.  I had no time to investigate other options in the town.