Hôtels 4 étoiles à Dorset, Royaume-Uni

I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made.

Given a choice, after today's experience of Park Inn, it is out of my list for any future trips in the UK.thry are better outside UK and for 3 star Premier Inn will be my choice from now on. The facility was quite delapidated and needs an upgrade. Bathroom shelf was broken and the water pressure in the cold tap in wash basin is obvious. Although clean. But because of the condition the room and bathroom did not feel clean. Despite all this, had a good sleep. Overall, did not enjoy the stay and as I said it was ok but I expected more from a Radisson chain.

Fabulous location for shopping, beach and Bournemouth International Centre. Lovely staff, well appointed clean and comfortable rooms. Will definitely use this hotel again! .

Booked this hotel as I stayed before in some Ibis hotels. When came to check in the person from reception asked us to wait until he checks the room.( it was around 4pm)? I assume room was meant to be checked before. Took him about 10 minutes or so. Took the keys room was nice, comfy, minimalistic If i can say so.(i would have a mini fridge). In about 20 minutes while we weregeting ready to go out AC stared to lick quite badly. When went downstairs told the same person at the reception he only nodded ( I mentioned as its for the interest of the hotel as everything is geting wet, floor, wall). After we came back, enetered the room was quite hot as the AC was off. Couldn't turn on, tried to contact reception through the WhatsApp number that is offered in the room ( saying phones are such a 1980's), no one answered after about half an hour tried to call the same number, again no answer. Tried to call the hotel, went through the AI. Went downstairs in the end to ask how to turn on the AC. Person at the reception said it is off from them and he can turn it on for me, which he did. After about 1 hour i had to go downstairs back to ask to turn it off as the water dripping was getting on my nerves and the AC could not be turned down either from the room. At least I was given a fan that helped to solve the issue, and I was told to complain in the morning if I need. Another thing I want to mention is that therr is no ice in the hotel, as when i went downstairs and asked for it been told they dont have any, neither fridge is available in the room. So my fathers treat away was unfortunately ruined by the hospitality of the hotel. At least weather was good.

La chambre était très confortable et confortable, la chambre était spacieuse, lumineuse, avec lits confortables, la salle de bains était bonne . La piscine est très bonne et agréable d'avoir ceci à l'hôtel. Le petit déjeuner était excellent avec une grande variété d'options, nous avons apprécié cette .

Le petit déjeuner est très bon, mais il est très bon, et il est très bon, et il est très bon, et il est très bon. Il y avait quelques défauts qui ont ruiné notre court séjour. Nous avons réservé cet hôtel spécifiquement pour les installations spa essentiellement la piscine jacuzzi mais cela était hors d'ordre avant d'y arriver et nous n'avons pas été informés de cela sinon nous aurions réservé ailleurs et il n'a pas été réparé pour notre séjour entier. La piscine était décente mais pas la plus propre, comme je me sentais de la poussière en bassin. La dernière nuit, nous étions sortis d'eau et ma femme est enceinte, donc je suis allé au portier de nuit et j'ai demandé une bouteille d'eau qu'ils fournissent tous les jours complimentaires mais il a dit qu'il ne pouvait pas me donner une et il pouvait vendre une du bar, que j'ai La chambre n'avait pas de réfrigérateur, nous ne pouvions pas acheter de l'eau et la garder au froid. Le parking était de 10 livres par jour, ce qui devrait être inclus dans le séjour. Le personnel de l'hôtel était très aimable, mais je me tournerais probablement ailleurs la prochaine fois.

Our stay at Harbour Heights was extremely enjoyable! . From the greeting we received from the reception staff on our arrival to the equally warm farewell when we left. Our  room was very comfortable & larger than your typical standard room. The bathroom well presented, the bed very comfortable bed and all other facilities in the room perfect (I was very impressed to find an iron and ironing board). We were very impressed by the breakfast and found the restaurant manager very lovely and helpful. He kept a very tight ship, ensured that everything was replenished the moment it ran out and the staff who worked with him were equally pleasant and very helpful. Pre-dinner drinks and dinner on the terrace was terrific, and what a view! The hotel as in great condition, everything looked newly updated, corridor carpets very clean, wall tiles, bathroom fittings etc., of good quality ., The hôtel was very clean and modern, whilst still retaining its original character. This was our first visit to Harbour Heights but will certainly not be our last. A most wonderful location for a short break,! 

We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure.

L'hôtel est assez vieux, il n'est pas nouveau et les équipements ne sont pas bons à tout ils ne sont pas de soaps certains de la chambre chauffe-eau ne fonctionne pas nous avons dû changer trois chambres parce qu'ils étaient de nombreux problèmes qui se déroulaient mais le service était bon mais pas la valeur du prix

Overall stay was nice in this apartments. The only problem I felt here that I got a room at 2nd floor and I already mentioned that I have a baby, so it was very difficult to come down and go up again on the stairs with a baby and his stroller. I requested when I got to know that I have been given a room on 2nd floor but they still didn’t change my room, I also requested if they can change after 1 day (as I had a booking of two nights). There was only one fan in the room that was dirty as well, I had to request another one as we were 3 adults and there were two beds. In the amenities it was mentioned that the apartment come with an iron but that was not there, I had to request it separately. Although a spare table fan was provided later on and iron on the next day. Overall, the flat was clean and well maintained, they just need to improve the service.